Yvonne Henry

How these approaches work online

Acceptance and Commitment Therapy, or ACT, helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on clarifying values and taking small actions that matter, which can be useful for anxiety, depression and coping with life changes. Client-Centred Therapy emphasises a respectful, non-judgemental listening presence where the counsellor follows the person’s lead to help them gain clarity and self-understanding.

Cognitive Behavioural Therapy, or CBT, looks at links between thoughts, feelings and behaviours and teaches practical techniques to change unhelpful patterns. It is often helpful for stress, worry, sleep problems and low mood. These approaches are offered flexibly so the counsellor can work with the client to choose what fits their goals and situation.

Finding the right way of working is part of the process. The therapist will discuss options and make choices collaboratively based on the client’s needs, preferences and what they want to achieve. That conversation guides whether sessions lean more toward acceptance, reflective listening, or skills-based CBT.

Online therapy offers practical benefits such as easier scheduling, reduced travel, and the ability to use shorter check-ins by message when a full video session is not needed. Video calls support face-to-face style conversation, phone sessions use less bandwidth, live chat suits real-time typed exchanges and text messaging makes brief updates or reflections straightforward. These formats help people fit therapy into busy lives.