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Online only

Susanna Newsome

BACP, NCPS · United Kingdom

Compassionate, clear counselling for life transitions

Experience
17 years
Practising in
United Kingdom
Languages
English, Italian
Session type
Online only

About Susanna

Susanna Newsome offers calm, straightforward support for people facing relationship strain, trauma and abuse, career uncertainty, and life transitions. She introduces a gentle, non-judgemental space where clients can speak openly and begin to untangle difficult feelings. Susanna is fluent in English and Italian and brings 17 years of professional experience to her counselling work.

Susanna uses a Client-Centred Therapy approach, which means she focuses on understanding each person’s perspective and tailoring conversations around their priorities.

Background and approach

Sessions aim to help people name what matters, increase self-understanding, and make clearer decisions about next steps. Practical concerns like workplace stress, compassion fatigue and body image are addressed alongside emotional healing. Her background includes work across the United Kingdom and Italy, and she is documented as BACP and NCPS.

That experience informs how she responds to issues such as caregiver stress, communication problems, control struggles, hoarding, immigration-related concerns, and impulsivity. Susanna is also mindful of dyslexia in adulthood and adjusts her style to suit individual needs. Therapy with Susanna often focuses on simple, concrete goals.

Conversations may include looking at everyday patterns, testing small changes, and practising clearer ways to express needs. She works collaboratively to set the pace and shape of sessions. People come for short-term help and for longer exploration.

Whether someone wants a few sessions to manage a specific problem or ongoing support to build self-love and life purpose, she helps clients find direction and steadier footing.

What Susanna works with

Primary focus
Relationship issuesTrauma and abuseCareer difficulties
Also works with

How Susanna works

Client-Centred Therapy

Listed by Susanna among the ways they work.

Sessions & fees

How Susanna’s Approach Translates Online

Client-Centred Therapy focuses on the person's experiences and feelings. The therapist listens closely, reflects what they hear, and helps people find their own answers. This approach suits issues like relationship struggles, trauma recovery, life changes, and questions about identity and purpose.

Working out which approach fits best is part of the process. Susanna will talk with the client about goals, preferences, and practical needs and then agree a way forward together. That collaborative discussion helps decide whether sessions stay mainly reflective, or include more practical problem-solving and behavioural steps.

Online sessions can take place by video call, phone, live chat, or text-based messaging, offering flexibility for different days and routines. Video calls let people read visual cues and keep a closer conversational flow. Phone sessions require less bandwidth and can fit into a short break from work. Live chat and messaging are useful for brief check-ins, journalling between sessions, or for people who prefer typing to speaking.

Registered or accredited professionals adapt these formats to suit the client’s needs and pace. Online therapy makes it easier to fit counselling around work, caregiving, study, or relocation while keeping the same therapeutic aims as face-to-face work.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Susanna work with?
She helps people with relationship issues, trauma and abuse, career difficulties, coping with life changes, and compassion fatigue. Additional focuses include body image, caregiver stress, communication problems, and workplace issues.
What is her therapeutic style like?
She practises Client-Centred Therapy which emphasises listening and understanding the client's point of view. Sessions are shaped around the client's needs and aim to be non-judgemental and collaborative.
How much experience does she have?
She brings 17 years of professional experience to her counselling practice, working across settings in the United Kingdom and Italy.
What credentials and location are listed?
Her listed credentials are BACP and NCPS. She practises from the United Kingdom and also works in Italian where needed.
Which languages are available for sessions?
Sessions are offered in English and Italian to accommodate speakers of either language.
What session formats does she offer?
She provides video calls, phone sessions, live chat, and text-based messaging to suit different preferences and practical needs.
How are costs and billing handled?
Costs vary with location and therapist availability and are charged through a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Therapeutic approaches

Experience
17 years
Registered with
BACP, NCPS
Languages
English, Italian

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