Ntale Eastmond

How Ntale’s approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) focuses on helping people notice difficult thoughts and feelings without getting stuck in them, and then choose actions that reflect their values; it can help with anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and behaviours and uses practical exercises to change unhelpful patterns; it is often helpful for stress, sleep and eating difficulties. Client-Centred Therapy emphasises being heard and understood, offering a non-judgemental space for people to talk through relationship, intimacy or grief concerns.

Finding the right mix of approaches is a collaborative process. The therapist will discuss goals, preferences and what has or hasn’t worked before, then try approaches that fit the person’s needs. Sessions often combine practical exercises with reflective conversation so people leave with both ideas and next steps.

Online formats include video calls, phone sessions, live chat and text-based messaging, offering flexibility for different situations. Video calls are useful for deeper conversations and face-to-face connection, while phone sessions can be shorter check-ins or work better when bandwidth is limited. Live chat and messaging suit quick updates, mood tracking or when someone prefers writing instead of talking. These options make it easier to fit therapy around work, family life and travel.