Hayley Ward
Compassionate counsellor for life and relationship challenges
About Hayley
Hayley Ward helps people facing a wide range of concerns, including anxiety, depression, stress, sleep problems, addictions and relationship or intimacy worries. She also supports those coping with grief, trauma and abuse, self-esteem struggles, ADHD and life transitions. Hayley works with issues linked to parenting, career strain, body image and chronic illness.
She is listed with NCPS and brings seven years of clinical experience in the United Kingdom. Hayley aims for straightforward, practical sessions.
Background and approach
She listens first and helps people set clear goals. Conversations cover what is happening now and what small changes might help between sessions. The pace is collaborative and paced to the person rather than pushed by a script.
Her prior work in public and health settings gave varied experience of different kinds of distress. That background informs how she tailors support to each person’s situation. Hayley draws on evidence-based therapeutic techniques to guide the work, choosing methods that suit the issue and the person.
Sessions can focus on immediate coping skills or on longer-term shifts in thinking and behaviour. People can expect a calm, non-judgemental space to talk through painful feelings and practical next steps. Hayley also helps with coaching-style goals, such as career decisions or managing compassion fatigue.
Online formats include video calls, phone sessions, live chat and text-based messaging. International clients who speak English may work with her. To begin, users complete a short matching questionnaire and schedule sessions according to availability.
What Hayley works with
Sessions & fees
How evidence-based approaches work online
Hayley uses evidence-based therapeutic techniques that focus on practical change and emotional understanding. One common approach involves learning concrete coping skills for anxiety, sleep problems and stress - for example breathing, sleep routines and behavioural adjustments to reduce symptoms. These techniques help people manage day-to-day difficulties and feel steadier between sessions.Another approach emphasises talking through patterns in relationships and self-image to shift unhelpful thinking and behaviour. This work looks at how past experiences shape current reactions and supports people to try different ways of relating and responding. It can be useful for intimacy issues, low self-esteem, grief and many forms of trauma-related distress.
Choosing the right approach is part of the process. The therapist will work together with the client to identify which techniques fit their goals, preferences and practical needs. That collaborative decision can change as therapy progresses and new priorities emerge.
Online formats make attending therapy more flexible. Video calls let people work face to face when they prefer visual contact. Phone sessions suit those who need lower bandwidth or a shorter check-in. Live chat and text-based messaging allow for more frequent, shorter exchanges and can fit around busy schedules. These options help people access consistent support without long journeys.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
What kinds of problems does she help with?
How would you describe her therapeutic style?
What is her professional background?
Where is she based and what credential does she hold?
Can sessions be conducted in other languages or countries?
What session formats are available?
How much do sessions cost?
How do I begin working with her?
Areas of focus
What this therapist works with
Most often
- LGBT
- Relationship issues
- Intimacy-related issues
Also listed
- Abandonment
- Addictions
- ADHD
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- BDSM, kink, and alternative sex culture
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Coaching
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Eating disorders
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fatherhood issues
- Fertility issues
- First responder issues
- Forgiveness
- Gender dysphoria
- Grief
- Guilt and shame
- Hearing impaired
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counselling
- Immigration issues
- Impulsivity
- Infidelity
- Intellectual disability
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Parenting issues
- Personality disorders
- Phobias
- Polyamory / non-monogamous relationships
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Process addiction (porn, exercise, gambling)
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sex addiction
- Sexual assault and abuse
- Sexual dysfunction
- Sexuality
- Sleeping disorders
- Smoking / vaping cessation
- Social anxiety and phobia
- Somatization
- Stress, Anxiety
- Trauma and abuse
- Traumatic brain injury
- Trichotillomania
- Veteran and Armed Forces Issues
- Visually impaired
- Women's issues
- Workplace issues
- Young adult issues
- Experience
- 7 years
- Registered with
- NCPS
- Languages
- English
