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Online only

Charlotte Yau

BACP · United Kingdom

Compassionate, practical support for life changes

Experience
5 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Charlotte

Charlotte Yau supports people facing stress, anxiety, trauma and abuse, grief, depression, and major life changes. She also works with concerns around relationships, intimacy, parenting, anger, self-esteem, career strain, compassion fatigue and ADHD. Charlotte draws on five years of clinical experience and holds BACP accreditation.

She offers a calm, respectful space where people can talk through hard things and start to feel steadier. Charlotte aims to keep sessions clear and practical.

Background and approach

She listens first, helps you name what matters, then works with you on ways to cope and move forward. Conversations can include looking at thoughts and behaviours, grounding skills for strong emotions, and building values-based goals that suit your life.

Her background includes a range of approaches such as Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Client-Centred work and Mindfulness Therapy. These methods are used flexibly to match each person’s needs rather than as fixed rules. The style is collaborative and paced to what the person can manage.

People often come for help after big changes, loss, or when day-to-day stress feels overwhelming. Charlotte can help process difficult memories, rebuild routine and create steady steps toward better emotional balance. She pays attention to how identity, culture and caring roles shape someone’s experience.

Sessions are offered in English and take place online in the United Kingdom. Therapy is run through a subscription model that can be cancelled at any time, and scheduling follows therapist availability.

What Charlotte works with

Primary focus
Also works with

How Charlotte works

Acceptance and Commitment Therapy (ACT)

Listed by Charlotte among the ways they work.

Client-Centred Therapy

Listed by Charlotte among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Charlotte among the ways they work.

Dialectical Behaviour Therapy (DBT)

Listed by Charlotte among the ways they work.

Mindfulness Therapy

Listed by Charlotte among the ways they work.

Motivational Interviewing

Listed by Charlotte among the ways they work.

Sessions & fees

How Charlotte uses therapy approaches online

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings and then choose actions that matter to them. It can be useful for anxiety, depression and moving through life changes. Cognitive Behavioural Therapy (CBT) focuses on the link between thoughts, feelings and behaviours and offers practical exercises to reduce unhelpful patterns. It is commonly used for anxiety, low mood and problem-solving. Client-Centred Therapy creates a non-judgemental space where the person’s own goals guide the work and the therapist offers empathy and understanding.

Finding the right approach is part of the therapy process. Charlotte will work together with each person to choose methods that match their goals, preferences and what feels manageable. That collaborative decision can be reviewed as things change over time.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to give practical flexibility. Video sessions allow face-to-face conversation, phone can suit a shorter check-in or lower bandwidth, and messaging or live chat can make it easier to fit support around work or caring responsibilities. These options make it simpler to keep regular contact and to continue therapy from different locations.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Charlotte specialise in?
She supports people with stress, anxiety, trauma and abuse, grief, depression, and coping with life changes. Other areas include relationship and intimacy-related issues, parenting, self-esteem, ADHD and compassion fatigue.
How would you describe her therapeutic style?
Her style is warm and collaborative. She listens first, then works with you on practical steps such as grounding skills, behaviour changes and values-based goals.
What is her professional background?
She has five years of clinical experience working with a wide range of difficulties. Her work draws on several established psychological approaches to suit different needs.
What credentials and region does she work in?
She holds BACP accreditation and practices in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English.
What session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging.
How is the cost of therapy structured?
Cost varies with location and therapist availability and is provided via a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Experience
5 years
Registered with
BACP
Languages
English

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