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Online only

Carmen Castillo

BACP ยท United Kingdom

Support for anxiety, trauma and life changes

Experience
10 years
Practising in
United Kingdom
Languages
English, Spanish
Session type
Online only

About Carmen

Carmen Castillo helps people who are feeling overwhelmed by anxiety, grief, depression or major life changes. She supports those struggling with stress, trauma, addiction, low self-esteem and intimacy or relationship concerns. Carmen offers a calm, non-judgemental presence and speaks English and Spanish.

She works collaboratively, inviting clients to look at the patterns that keep them stuck. Conversations aim to connect current difficulties to earlier experiences and to everyday habits that can be changed.

Background and approach

Carmen emphasises self-compassion and practical self-care as part of recovery. Carmen uses a blend of approaches to suit each person. She draws on client-centred work to follow what matters most to the person in the room.

She also uses cognitive behavioural techniques to help shift unhelpful thinking and behavioural patterns. Mindfulness and acceptance-based methods are offered to help people live with painful feelings without being driven by them. Attachment-based ideas are used to look at how early relationships shape current ways of relating and coping.

With ten years' experience, Carmen works with people from diverse cultural backgrounds and a range of sexual orientations and gender identities. She is a member of the British Association for Counselling and Psychotherapy (BACP). Her sessions attend to feelings, body and thoughts so therapy feels practical and grounded.

People can expect a steady, supportive relationship focused on small, manageable changes.

What Carmen works with

Primary focus
Also works with

How Carmen works

Acceptance and Commitment Therapy (ACT)

Listed by Carmen among the ways they work.

Attachment-Based Therapy

Listed by Carmen among the ways they work.

Client-Centred Therapy

Listed by Carmen among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Carmen among the ways they work.

Mindfulness Therapy

Listed by Carmen among the ways they work.

Psychodynamic Therapy

Listed by Carmen among the ways they work.

Sessions & fees

How Carmen's approaches work online

Cognitive behavioural therapy, or CBT, focuses on identifying unhelpful thoughts and behaviours and testing simple changes to reduce distress. It is practical and often useful for anxiety, low mood and sleep problems.

Acceptance and Commitment Therapy, called ACT, helps people make space for difficult feelings while taking steps towards what matters most. It can help with chronic pain, addiction and ongoing stress by encouraging committed action aligned with personal values.

Attachment-based ideas look at how early relationships shape current ways of relating and coping. This can be useful for intimacy, abandonment worries and some patterns that affect relationships.

Choosing the right approach is part of the work together. Carmen will discuss what feels most useful based on a person's goals, history and preferences. She adapts methods so sessions match changing needs and practical circumstances.

Online therapy offers flexibility in how people meet. Video calls let most of the in-person experience continue, phone sessions suit shorter check-ins or when bandwidth is limited, and live chat or text-based messaging can be used for brief support or between-session contact. These options make it easier to fit therapy around work, caregiving and travel while keeping the focus on steady progress.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of concerns does Carmen work with?
She helps people with stress, anxiety, trauma and abuse, grief and depression, plus relationship and intimacy issues and addictions.
What is Carmen's counselling style like?
Carmen takes a warm, non-judgemental and collaborative approach that focuses on self-compassion and practical steps to change unhelpful patterns.
How long has she been practising?
She has around 10 years of experience delivering counselling and therapeutic support.
What are her credentials and where is she based?
Carmen is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages are offered in sessions?
Sessions are offered in English and Spanish.
Can people outside the UK work with her?
She accepts international clients and can work with people in other countries.
What session formats are available?
She provides therapy via video calls, phone sessions, live chat and text-based messaging.
How are costs and scheduling handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button and complete a short matching questionnaire.

Areas of focus

What this therapist works with

Experience
10 years
Registered with
BACP
Languages
English, Spanish

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