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Home Therapists Andrea Croston
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Online only

Andrea Croston

BACP · United Kingdom

Empathic counsellor with practical coping tools

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Andrea

Andrea Croston helps people dealing with stress, anxiety, addictions, trauma and abuse, low self-esteem, depression and grief. She also supports those facing relationship or intimacy issues, parenting strain, sleep and eating problems, career stress and neurodiverse concerns such as ADHD and autism. Andrea works with people exploring identity and LGBT matters, and with those coping with major life changes or compassion fatigue.

Andrea uses a person-centred style as a foundation.

Background and approach

She believes clients know what hurts and brings a listening, non-judgemental presence. Sessions aim to make space for people to tell their story and to set goals that feel manageable. She integrates practical approaches alongside that supportive stance.

Cognitive Behavioural Therapy, Acceptance and Commitment Therapy and Dialectical Behaviour Therapy inform techniques to manage difficult thoughts and emotions. Attachment-based ideas guide work on close relationships and patterns that repeat. Andrea trained to Level 4 in counselling and psychotherapy, and holds registration with the British Association for Counselling and Psychotherapy - BACP.

She draws on many years of volunteering in charity settings, which shaped her experience supporting people through traumatic times. Her way of working is collaborative. Andrea checks in about what helps and adapts tools so they fit each person’s life.

She continues learning professionally and personally to keep her practice current. Sessions are offered in English and are available to people in the United Kingdom and internationally. Online formats include video calls, phone sessions, live chat and text messaging to suit different needs and schedules.

What Andrea works with

Primary focus
Also works with

How Andrea works

Acceptance and Commitment Therapy (ACT)

Listed by Andrea among the ways they work.

Attachment-Based Therapy

Listed by Andrea among the ways they work.

Client-Centred Therapy

Listed by Andrea among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Andrea among the ways they work.

Dialectical Behaviour Therapy (DBT)

Listed by Andrea among the ways they work.

Emotionally-Focused Therapy (EFT)

Listed by Andrea among the ways they work.

Sessions & fees

Approaches suited to online therapy

Andrea uses Acceptance and Commitment Therapy to help people notice difficult thoughts and feelings without getting stuck in them, then choose actions that match their values. This approach can help with anxiety, low mood and life changes.

She also draws on Attachment-Based Therapy to look at how early relationship patterns affect current connections and intimacy. This helps when people want to understand relationship difficulties and build safer ways of relating.

Finding the right approach is part of the work. Andrea collaborates with each person to pick methods that fit their goals and preferences, combining supportive listening with practical tools. Sessions begin by discussing what a person wants to achieve and which techniques feel most useful.

Online therapy gives flexibility for different lives. Video calls allow face-to-face conversation and visual cues, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit people who prefer writing, want to reflect between messages, or need check-ins that fit around work and family commitments.

Registered or accredited professionals can adapt exercises and home practice to work well over these formats, making therapy more accessible for people with busy schedules or mobility challenges.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Andrea support?
She supports people with stress, anxiety, depression, trauma, addictions, relationship and intimacy issues, grief, parenting strain, sleep and eating problems, ADHD and many other concerns.
How would she describe her therapeutic style?
Her style is person-centred and collaborative, offering a warm, non-judgemental listening stance while working together to set realistic goals.
What is Andrea's background and experience?
Andrea has around four years of formal experience since qualification and over 20 years of volunteering in charity settings, which informed her work supporting people through trauma.
What credentials and location are listed?
She holds Level 4 counselling and psychotherapy qualification and is registered with the British Association for Counselling and Psychotherapy (BACP). Her practice is based in the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English and Andrea accepts clients from outside the UK as well as within the country.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How are costs handled?
Costs vary with location and therapist availability; sessions run on a subscription model that can be cancelled at any time.
How do I begin working with Andrea?
Use the Start Therapy button, complete the short matching questionnaire, and then schedule sessions based on the therapist's availability.

Areas of focus

What this therapist works with

Also listed

Experience
4 years
Registered with
BACP
Languages
English

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