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Online only

Suzanne Chalmers

NCPS · United Kingdom

A client-centred counsellor focused on practical change

Experience
8 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Suzanne

Suzanne Chalmers uses a client-centred approach to help people make sense of hard moments. She creates an open space where clients can speak honestly about stress, anxiety, trauma, grief and depression. Suzanne holds an NCPS credential and brings eight years of professional experience to her work.

She focuses on practical conversations that keep the person at the centre. Sessions aim to clarify what matters to the client and identify small, realistic steps forward.

Background and approach

Solution-focused ideas are used to map out short-term goals and build on existing strengths. Suzanne supports people dealing with relationship strain, anger, self-esteem difficulties and the challenges of life change. She also works with concerns such as ADHD, obsessive thinking, panic attacks and mood problems.

Additional areas of attention include body image, isolation, immigration issues and cultural adjustment. Her style is straightforward and supportive. Suzanne listens without judgment and helps clients try new ways of coping between sessions.

She encourages practical problem solving alongside gentle reflection on past hurts and losses. Sessions are offered in English and are available to people in the United Kingdom and internationally. People can work by video call, phone, live chat or text messaging, choosing what fits their routine and needs.

What Suzanne works with

Primary focus
Also works with

How Suzanne works

Client-Centred Therapy

Listed by Suzanne among the ways they work.

Solution-Focused Therapy

Listed by Suzanne among the ways they work.

Sessions & fees

How Suzanne’s approaches work online

Client-Centred Therapy places the client’s experience at the heart of sessions. The counsellor listens carefully, reflects back what she hears and follows the client’s pace. This approach helps when someone needs time to name feelings after loss, trauma or ongoing stress.

Solution-Focused Therapy emphasises small, practical steps and clear goals. It looks for what is already working and builds on those strengths. This can be useful for managing anxiety, improving self-esteem or creating a plan after life changes.

Finding the right approach is a shared process. Suzanne will talk with each client about their needs, goals and preferences and then try methods that feel helpful. If something doesn’t fit, she will work with the person to adjust the plan together.

Online therapy gives practical flexibility. Video calls let people read facial cues and talk more freely. Phone sessions are useful when bandwidth is limited or a quick check-in is needed. Live chat and text messaging suit short updates, notes between sessions or when being on camera is not desired. These options make it easier to fit therapy around work, family and travel while still working with registered or accredited professionals and experienced therapists.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Suzanne specialise in?
Suzanne works with stress, anxiety, trauma and abuse, grief and depression. She also addresses ADHD, panic, obsessions and mood disorders.
What is her therapeutic style like?
She uses client-centred therapy to follow the person's lead and solution-focused therapy to set short-term goals. The result is a blend of listening and practical steps.
How much experience does she have?
Suzanne has eight years of professional experience working with a range of emotional and mental health concerns.
What credentials and location are listed?
She holds NCPS as a listed credential and practises from the United Kingdom.
In which languages can sessions be held?
Sessions are offered in English for both UK-based and international clients.
Which session formats are available?
Therapy is offered by video calls, phone sessions, live chat or text-based messaging to suit different preferences.
How are costs handled?
Cost varies with location and therapist availability; sessions are arranged through a subscription that can be cancelled at any time.
What is the process for getting started?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Experience
8 years
Registered with
NCPS
Languages
English

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