Susanne (Susie) Robinson

How Susie’s Approaches Translate to Online Work

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and focus on what matters most to them. It encourages practical actions aligned with personal values, which can reduce avoidance and increase meaningful activity. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and uses simple exercises to test different ways of thinking and acting. It is useful for anxiety, low mood and sleep problems. Emotionally-Focused Therapy (EFT) focuses on emotions and relationship patterns, helping people understand attachment needs and improve communication with others.

Choosing the right approach is part of the process. The therapist works together with each person to decide which methods fit their needs, goals and preferences. That might mean combining elements from more than one approach and adjusting as therapy develops.

Online therapy offers practical benefits for people with busy lives. Video calls let sessions feel more like face-to-face work, while phone sessions need less bandwidth and can be easier on days when being on camera is difficult. Live chat and text-based messaging provide a shorter option for check-ins or when someone prefers not to speak aloud. These formats make it simpler to fit therapy around work, childcare and travel, and give flexibility in how people express themselves during the process.