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Online only

Susan Walker

BACP · United Kingdom

Supportive counsellor for stress and relationships

Experience
25 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan Walker welcomes people who feel overwhelmed, stuck, or drained by life’s challenges. She aims to make the first step easier by offering calm, straightforward support. Susan uses plain language and practical tools so conversations feel useful from the start.

She is a BACP counsellor with 25 years of professional experience in the United Kingdom. Her work covers stress and anxiety, depression, self-esteem, trauma and abuse, addictions, relationship and intimacy-related difficulties, grief, eating issues and parenting strain.

Background and approach

She also focuses on attachment and abandonment concerns, caregiving stress, blended family and communication problems, and difficulties linked to first responder roles. Susan adapts how she works to each person’s needs. She blends Client-Centred listening with practical techniques from Cognitive Behavioural Therapy and Acceptance and Commitment Therapy.

Where helpful she can use elements of Dialectical Behaviour Therapy and hypnotherapy to support emotional regulation and behavioural change. Sessions aim to build clearer thinking, steadier mood, and more reliable coping skills. Susan helps people spot unhelpful patterns, try different ways of responding, and set simple steps they can take between sessions.

She pays attention to safety and to pacing, especially when trauma or strong emotions are present. Her style is respectful, direct and steady. She works with people who want practical change as well as those wanting to understand their feelings better.

The focus is on small, achievable progress that adds up over time.

What Susan works with

Primary focus
Stress, AnxietyRelationship issuesTrauma and abuse
Also works with

How Susan works

Acceptance and Commitment Therapy (ACT)

Listed by Susan among the ways they work.

Client-Centred Therapy

Listed by Susan among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Susan among the ways they work.

Dialectical Behaviour Therapy (DBT)

Listed by Susan among the ways they work.

Hypnotherapy

Listed by Susan among the ways they work.

Mindfulness Therapy

Listed by Susan among the ways they work.

Sessions & fees

Approaches for online counselling and practical change

Acceptance and Commitment Therapy (ACT) focuses on helping people notice difficult thoughts and feelings without getting pushed around by them. It supports identifying personal values and taking small, meaningful steps that match those values. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and actions and teaches skills to change unhelpful patterns. It is often used for anxiety, depression and stress because it gives clear tools to try between sessions. Client-Centred Therapy centres the conversation on the person’s experience, offering non-judgemental listening and support as a foundation for change.

Finding the right approach is part of the work. The therapist will discuss options and try methods that fit the person’s needs, goals and preferences. Together they will check what feels helpful and adapt the plan as progress is made, so therapy stays relevant and doable.

Online formats used include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions can fit into a short break or use less bandwidth. Live chat and messaging suit brief check-ins or when someone prefers writing to speaking. These options make it easier to work around work, family and travel commitments while still receiving consistent therapeutic support.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Susan help with?
Susan works with a wide range of problems including stress, anxiety, depression, trauma and abuse, relationship and intimacy-related issues, addiction and grief. She also addresses parenting strain, eating issues and anger, plus related areas such as attachment and abandonment concerns.
What is her therapeutic style like?
Her approach combines empathic, client-centred listening with practical techniques from cognitive behavioural and acceptance-based methods. She also uses elements of dialectical behaviour work and hypnotherapy when appropriate.
How much experience does she have?
She has 25 years of professional experience working with people on emotional and behavioural challenges in the United Kingdom.
What are her credentials and location?
Susan holds BACP accreditation and practices in the United Kingdom.
Which languages are offered and are international clients accepted?
Sessions are offered in English and she does accept international clients.
What session formats are available?
She sees people via video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How is cost handled?
Cost varies with location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
25 years
Registered with
BACP
Languages
English

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