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Online only

Susan McGrattan

NCPS · United Kingdom

Practical, collaborative therapy for everyday struggles

Experience
8 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan McGrattan practises as a counsellor in the United Kingdom and holds the NCPS credential. She has eight years of experience supporting people with concerns such as stress, anxiety, grief, low self-esteem, addiction and trauma. Her approach aims to be practical and personable so people can talk about difficult things without jargon.

Susan focuses on making therapy collaborative. She listens first, then helps set clear, achievable goals. Sessions are aimed at building coping skills and increasing emotional awareness rather than relying on labels or quick fixes.

Background and approach

People come to discuss relationship and intimacy-related issues, parenting stresses, career worries, sleeping and eating problems, and life transitions. She also addresses concerns such as compassion fatigue, ADHD, body image and chronic illness in straightforward terms. The aim is to find manageable steps that fit everyday life.

Susan combines a few evidence-informed approaches to match each person’s needs. She uses techniques that help with unhelpful patterns, emotional regulation and attachment-related difficulties. Therapy is paced to suit the individual so progress feels steady and understandable.

Sessions offer time to unpack painful experiences like bereavement, trauma or past abandonment, and to build new ways of coping. She works with people who identify as LGBT and those navigating adoption or foster care related issues. The emphasis is on practical change and clearer relationships, reached through steady, conversational work.

People are encouraged to set the agenda and bring what matters most. The counsellor will help track progress and adjust strategies so work stays relevant to real-life demands and goals.

What Susan works with

Primary focus
Stress, AnxietyRelationship issuesTrauma and abuse
Also works with

How Susan works

Acceptance and Commitment Therapy (ACT)

Listed by Susan among the ways they work.

Attachment-Based Therapy

Listed by Susan among the ways they work.

Client-Centred Therapy

Listed by Susan among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Susan among the ways they work.

Emotionally-Focused Therapy (EFT)

Listed by Susan among the ways they work.

Eye Movement Desensitization and Reprocessing (EMDR)

Listed by Susan among the ways they work.

Sessions & fees

Online approaches that fit your life

Acceptance and Commitment Therapy, or ACT, focuses on helping people identify what matters to them and take small steps towards those values while learning to live with difficult thoughts and feelings. It can help with anxiety, low mood and life transitions by turning values into practical actions.

Attachment-Based Therapy looks at patterns formed in early relationships and how they affect current connections. It helps people understand emotional responses and try different ways of relating to others, which can ease relationship and intimacy-related difficulties.

Choosing the right approach is part of the work. The therapist will talk with each person about goals, preferences and how they respond to different techniques. Together they decide which methods to use and adjust the plan as progress is made.

Online therapy is offered by video calls, phone sessions, live chat or text-based messaging to make sessions easier to fit into a busy life. Video is useful for a fuller face-to-face feel, phone calls work well when bandwidth is limited, and chat or messaging can be a shorter check-in or ongoing support between sessions. These options give flexibility to arrange therapy around work, family or study commitments while still working on meaningful change.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of concerns does Susan help with?
Susan works with a wide range of issues including stress, anxiety, grief, depression, relationship and intimacy-related concerns, trauma and abuse, self-esteem, addictions, eating and sleeping problems, parenting strain, career worries and ADHD.
What is her therapeutic style like?
The style is collaborative and practical. She listens first, helps set clear goals, and uses conversational techniques to build coping skills and emotional awareness.
How much clinical experience does she have?
She has eight years of professional experience working with people across a broad range of emotional and behavioural concerns.
Where is she based and what credential does she hold?
She practises in the United Kingdom and holds the NCPS credential as listed in her profile.
Which languages are sessions offered in?
Sessions are offered in English and she is able to work with international clients.
What session formats are available?
Sessions can be delivered by video calls, phone sessions, live chat, or text-based messaging depending on the client and situation.
How are fees and payment handled?
Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
8 years
Registered with
NCPS
Languages
English

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