Penelope 'Penny' Grigg

Approaches that translate well to online therapy

Client‑centred work is about listening and responding to each person as an individual. It focuses on understanding how things feel and helping people find their own solutions, which suits conversations over video or phone. Cognitive behavioural therapy (CBT) looks at the links between thoughts, feelings and behaviour and uses practical exercises to shift unhelpful patterns; it adapts well to worksheets, brief homework tasks and short chat or text check-ins. Mindfulness therapy teaches simple attention and breathing practices to reduce stress and improve sleep, and these exercises can be practised between sessions and guided during calls.

Finding the right mix of methods is part of the process. Penny will work together with the person to choose approaches that match their goals and day-to-day life. That collaboration means plans can change as progress is made or priorities shift.

Online formats give practical flexibility. Video calls allow face-to-face conversation and shared screens for worksheets. Phone sessions can be shorter check-ins or suit lower bandwidth situations. Live chat and text messaging are useful for brief reflections, ongoing support between appointments and people who prefer writing. These options help fit therapy around work, caring responsibilities and health needs while keeping the focus on steady progress.