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Online only

Paulette Shelley

BACP ยท United Kingdom

Supportive online counsellor for trauma and relationships

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Paulette

Paulette Shelley helps people facing relationship problems, trauma and abuse, anger, low self-esteem and depression. She offers a calm, non-judgemental space where clients can talk through painful feelings and find clearer ways forward. Paulette uses straightforward language and a warm presence to make hard conversations easier to start.

She works online with conversations shaped by each person's needs. Sessions can look at where difficult emotions come from and how they affect daily life.

Background and approach

Paulette focuses on practical change as well as understanding, so people can try different ways of coping between meetings. Paulette draws on Client-Centred Therapy, which puts the client's perspective at the heart of the work. She also uses elements of Cognitive Behavioural Therapy, helping people spot unhelpful thoughts and try new behaviours.

These approaches are blended to match the issue and the pace each person prefers. Her experience includes a broad range of concerns such as attachment difficulties, domestic violence, substance problems, obsessive-compulsive behaviours, panic attacks, self-harm, and issues tied to illness or bereavement. She also supports people dealing with guilt, shame, forgiveness and finding life purpose.

Paulette holds BACP, which identifies her as a practitioner within the British Association for Counselling and Psychotherapy. She offers sessions in English and can work with international clients. To begin, people complete a short matching questionnaire and then schedule sessions to suit their needs.

What Paulette works with

Primary focus
Relationship issuesTrauma and abuseAnger management
Also works with

How Paulette works

Client-Centred Therapy

Listed by Paulette among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Paulette among the ways they work.

Sessions & fees

Online approaches that focus on understanding and change

Client-Centred Therapy places the person's experience at the centre of the sessions. The counsellor offers empathy and respect while helping the client make sense of feelings and choices, which can be useful for relationship issues and self-esteem concerns.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and behaviours. It helps people identify unhelpful thinking patterns and try practical steps to reduce anxiety, panic attacks, obsessive behaviours or low mood.

Choosing the right approach is a collaborative process. Paulette will work with each person to decide which methods suit their goals and personal style, and adjust the plan as progress is made.

Online sessions give practical flexibility. Video calls let people read facial cues and have fuller conversations, while phone sessions can be simpler when bandwidth is limited. Live chat and text-based messaging are useful for short check-ins, written reflections or when typing feels easier than talking. These options make it easier to fit therapy around work, family or travel commitments and let people try formats that suit their day-to-day life.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Paulette address?
She supports people with relationship difficulties, trauma and abuse, anger, low self-esteem and depression, plus related issues such as addiction, panic attacks and self-harm.
How would you describe the therapeutic style?
Her style is warm and non-judgemental, focusing on the client's experience and using plain language to help people understand and change patterns that cause distress.
What is Paulette's background and experience?
She has three years of experience working with a range of emotional and behavioural concerns and offers online counselling informed by person-centred values and practical techniques.
What credentials and location are listed?
She holds BACP and practises from the United Kingdom.
Can I work with her if I'm outside the UK?
Yes, sessions are offered to international clients and are conducted in English.
Which session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat, or via text-based messaging.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
What are the first steps to begin therapy?
Select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
BACP
Languages
English

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