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Online only

Lucy Caplan

BACP ยท United Kingdom

Experienced counsellor for practical change

Experience
17 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Lucy

Lucy Caplan helps people with a wide range of concerns including addictions, trauma and abuse, grief, low self-esteem, stress and anxiety. She also supports people facing relationship and family problems, sleep or eating difficulties, parenting strain, anger, career worries and depression. Lucy uses practical tools to help people cope with life changes and everyday pressures.

Lucy qualified as a counsellor in 2007 and is a BACP member. She has 17 years of hands-on experience working across many areas of counselling.

Background and approach

That breadth means she is used to seeing complex, overlapping problems rather than just single issues. Her style is straightforward and client focused. She works with the concerns the person brings and aims to find practical ways forward.

Sessions can be short-term, long-term, or a set number of meetings depending on what the person wants. Lucy practises an integrative approach which blends different methods to suit each person. She is predominantly client-centred while also using solution-focused work and techniques that address thinking and motivation.

This mix helps with both immediate problems and longer-term change. Sessions are offered by video or phone, and Lucy accepts international clients. People say the pace is calm and unhurried, with space to talk things through and try out new ways of coping.

She supports people dealing with caregiver stress, workplace issues, divorce and separation, domestic violence, smoking or vaping cessation, and a wide range of other concerns. Lucy aims to make therapy practical and relevant to everyday life.

What Lucy works with

Primary focus
Also works with

How Lucy works

Client-Centred Therapy

Listed by Lucy among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Lucy among the ways they work.

Motivational Interviewing

Listed by Lucy among the ways they work.

Solution-Focused Therapy

Listed by Lucy among the ways they work.

Sessions & fees

How Lucy's Approaches Work Online

Client-Centred Therapy focuses on listening and responding to what matters most to the person. It helps people feel heard and clarifies what they want to change or understand better. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours connect and offers practical steps to shift unhelpful patterns; it is often used for anxiety, low mood and stress.

Choosing an approach is a collaborative process. The therapist will discuss goals, preferences and what has helped or not helped before. Together they decide whether to focus on problem-solving, changing thought patterns, or boosting motivation, and can mix methods as needed.

Online sessions give practical flexibility. Video calls allow face-to-face conversation and visual cues, phone sessions can be quicker or easier when bandwidth is limited, live chat suits brief check-ins, and text messaging supports ongoing reflection between meetings. These options help people fit counselling around work, caregiving and other commitments while keeping therapy consistent and accessible.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What issues does Lucy specialise in?
She supports people with addictions, trauma and abuse, grief, low self-esteem, stress, anxiety, relationship and family concerns, eating and sleeping problems, parenting strain, anger, career and depression among others.
What is her therapeutic style like?
Her style is client-centred and practical, focusing on the issues the person brings and working toward workable solutions and coping strategies.
How much experience does she have?
She has 17 years of counselling experience since qualifying in 2007 and has worked across a wide range of presenting concerns.
What credentials and location does she hold?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English and international clients are accepted.
Which session formats are available?
Sessions are offered via video calls, phone sessions, live chat, or text-based messaging to suit different needs and circumstances.
How much do sessions cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Also listed

Experience
17 years
Registered with
BACP
Languages
English

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