Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Book with Kuan
Home Therapists Dr. Kuan Hiong Sylvia Chiang
Portrait of Dr. Kuan Hiong Sylvia Chiang
Listing details supplied
Online only

Dr. Kuan Hiong Sylvia Chiang

HCPC ยท United Kingdom

Calm, practical support for life's challenges

Experience
15 years
Practising in
United Kingdom
Languages
English, Cantonese
Session type
Online only

About Kuan

Dr. Kuan Hiong Sylvia Chiang helps people facing stress, anxiety, depression, grief and relationship difficulties. She works with concerns such as self-esteem, trauma and abuse, parenting strain, sleep problems, anger and career change.

Her practice also addresses issues like obsessive thoughts, social anxiety, compassion fatigue and questions about life purpose. Chiang uses straightforward conversation and practical exercises. She draws on Acceptance and Commitment Therapy, Client-Centred Therapy and Cognitive Behavioural Therapy to shape sessions.

Background and approach

That means she focuses on values, clear thinking patterns and listening closely to each person's experience. She has 15 years of professional experience and holds HCPC registration. Her background includes training and practice in multicultural settings, which informs her approach to cultural differences and language needs.

Sessions are offered in English and Cantonese. In sessions she aims to tailor goals to each person. Conversations are collaborative and paced to suit what the client needs that week.

Practical tools, simple experiments between meetings and reflection are common parts of the work. People who contact her usually start by describing a problem they want to change. Chiang helps them map small steps, test new ways of coping and build clearer routines.

She also supports people managing longer-term conditions such as bipolar disorder by focusing on stability, routine and coping strategies.

What Kuan works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Kuan works

Acceptance and Commitment Therapy (ACT)

Listed by Kuan among the ways they work.

Client-Centred Therapy

Listed by Kuan among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Kuan among the ways they work.

Sessions & fees

How her approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) helps people focus on what matters to them and take small actions aligned with their values. Online ACT sessions often use simple exercises to notice thoughts and choose actions that matter. Cognitive Behavioural Therapy (CBT) works on spotting unhelpful thinking and testing new behaviours. In online CBT, people may use worksheets, behavioural experiments and short tasks between meetings to change reactions and routines.

Choosing the right approach is part of the work. The therapist will discuss goals and preferences and agree together which methods to try. That collaborative decision can change over time as needs and progress become clearer.

Online formats include video calls, phone sessions, live chat and text-based messaging, which makes therapy flexible. Video is useful for fuller conversation and visual cues, phone sessions can be a lower-bandwidth option, and messaging or live chat can suit quick check-ins or on-the-day support. These options make it easier to fit sessions around work, family or travel while keeping regular contact with a registered HCPC professional.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does this counsellor help with?
She supports people with stress, anxiety, depression, grief, trauma and relationship or family concerns. Other focus areas include sleep problems, self-esteem, obsessional difficulties and career transitions.
What is her therapeutic style like?
The style is conversational and collaborative with a focus on clear, practical steps. Sessions combine listening with exercises and homework to try new ways of coping.
How much clinical experience does she have?
She has 15 years of professional experience working in clinical settings and multicultural contexts.
What credentials and region should I expect?
She is registered with HCPC and practises in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English and Cantonese.
Can I work with her from outside the UK?
She accepts international clients and can meet people who are located outside the United Kingdom.
What session formats are available?
Sessions can be delivered by video calls, phone sessions, live chat or text-based messaging depending on what suits the person.
How does payment and scheduling work?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To start, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
15 years
Registered with
HCPC
Languages
English, Cantonese

More counsellors working with stress, anxiety

See all →