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Online only

Jackie Garratt

BACP · United Kingdom

A compassionate counsellor for clearer thinking

Experience
8 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Jackie

Jackie Garratt offers calm, practical support for people struggling with stress, anxiety, low self-esteem or major life changes. She introduces straightforward ways to understand difficult feelings and to take small steps toward feeling steadier. Jackie writes in a warm, direct way and focuses on what will help most right now.

Jackie uses everyday language to help people make sense of their experience. Sessions aim to reduce overwhelm and build clearer thinking about what matters.

Background and approach

She combines talking work with practical tasks you can try between meetings. Her background includes work in community roles with children, adults and women who have experienced domestic abuse and childhood trauma. That experience informs how she notices patterns that began early in life and still affect the present.

Jackie is registered with the British Association for Counselling and Psychotherapy. She is also a qualified life coach, which means she can blend coaching tools with counselling conversations when that feels useful. Therapy sessions are shaped around each person.

Jackie aims for a relaxed and non-judgemental atmosphere so people can speak honestly. Together, she helps clarify goals and find practical ways to manage triggers, compulsive thinking or sudden changes in mood. She has eight years of professional experience and additional post-qualification training to work with young people and survivors of sexual violence.

Jackie draws on person-centred ways of working and integrates approaches such as cognitive behavioural techniques, acceptance and commitment ideas, and solution-focused methods.

What Jackie works with

Primary focus
Also works with

How Jackie works

Acceptance and Commitment Therapy (ACT)

Listed by Jackie among the ways they work.

Client-Centred Therapy

Listed by Jackie among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Jackie among the ways they work.

Motivational Interviewing

Listed by Jackie among the ways they work.

Solution-Focused Therapy

Listed by Jackie among the ways they work.

Trauma-Focused Therapy

Listed by Jackie among the ways they work.

Sessions & fees

How these approaches work online

Acceptance and Commitment Therapy, or ACT, encourages people to notice thoughts without getting stuck in them and to take action in line with their values. It can help when avoidance, rumination or painful memories get in the way of living a meaningful life. Cognitive Behavioural Therapy, CBT, focuses on spotting unhelpful thinking patterns and testing them with practical experiments. That approach is useful for anxiety, low mood and behaviours people want to change. Client-centred therapy offers a space where the counsellor listens without judgement and follows the person’s lead to build understanding and self-acceptance.

Finding the right approach is part of the work. Jackie will talk through different methods and choose what fits the individual’s goals, needs and comfort level. This is a collaborative process and can change over time as progress or priorities shift.

Online sessions are flexible and can fit around busy lives. Video calls allow fuller conversation and non-verbal cues, phone sessions suit those who prefer not to be on camera or who have limited bandwidth, and live chat or text-based messaging can be useful for short check-ins or when a written record helps reflection. These options make it easier to keep continuity of support, manage appointments across different routines and use brief coaching-style check-ins between longer sessions.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Jackie help with?
Jackie supports people facing stress, anxiety, depression, bipolar and trauma-related difficulties, along with relationship and family challenges and parenting strain.
Which therapeutic styles are used in sessions?
She works using person-centred counselling alongside cognitive behavioural techniques, acceptance and commitment ideas, motivational interviewing and solution-focused methods to suit individual needs.
How much experience does she bring?
Jackie has eight years of professional experience working in community roles and specialist support services, including work with survivors of sexual violence and young people.
What professional credential does Jackie hold?
She is registered with the British Association for Counselling and Psychotherapy, listed as BACP.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available online?
Work is offered via video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.
How are costs handled?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin if I want to work with Jackie?
Click the Start Therapy button, complete a short matching questionnaire and schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
8 years
Registered with
BACP
Languages
English

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