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Online only

Helen Marshall

NCPS · United Kingdom

Compassionate counsellor for addiction and trauma

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Helen

Helen Marshall helps people who are facing addictions, trauma and abuse, grief, low self-esteem, and LGBT-related concerns. She is based in the United Kingdom and works in English. Helen presents herself as a respectful and compassionate counsellor who focuses on the person in front of her and their real needs.

She has three years of professional experience and holds NCPS credentials. Helen adapts conversations and plans to fit each person’s situation rather than using a one-size-fits-all approach.

Background and approach

Sessions tend to focus on practical steps and understanding the patterns that keep people stuck. Her approach draws on attachment ideas, client-centred listening, cognitive behavioural tools and psychodynamic thinking, with hypnotherapy also available where appropriate. That mix helps address repeating relational patterns, upsetting memories, and behaviours such as substance use.

In sessions she aims to create a calm space for people to talk through painful events and confusing feelings. She works at a pace set by the client and brings straightforward strategies for managing stress and cravings when needed. People seeking help for bereavement, guilt, loneliness, or parenting and caregiving strain can expect an exploratory, non-judgemental style.

Helen also helps with communication problems, social anxiety, and questions about life purpose and self-worth. Practical details such as session formats and how to start are provided on the site. Helen encourages anyone ready to make a change to take the next step and complete the initial matching questionnaire.

What Helen works with

Primary focus
Also works with

How Helen works

Attachment-Based Therapy

Listed by Helen among the ways they work.

Client-Centred Therapy

Listed by Helen among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Helen among the ways they work.

Hypnotherapy

Listed by Helen among the ways they work.

Psychodynamic Therapy

Listed by Helen among the ways they work.

Trauma-Focused Therapy

Listed by Helen among the ways they work.

Sessions & fees

Approaches that guide online sessions

Attachment-Based Therapy looks at how early relationships shape current patterns and feelings. It can help when someone struggles with trust, closeness, or repeating relationship problems and gives ways to try different ways of relating. Client-Centred Therapy focuses on active listening and meeting people where they are; the counsellor follows the client’s lead and offers empathy to help build self-understanding and confidence. Cognitive Behavioural Therapy, or CBT, breaks down unhelpful thoughts and behaviours into small parts and offers practical tools to change them, which can be useful for anxiety, low mood, and addictive behaviours.

Choosing the right approach is part of the work and will happen together. The therapist will discuss goals, preferences, and what feels comfortable, then try methods that fit those needs. That collaborative process is used to adjust the plan as progress is made.

Online therapy with Helen is offered by video calls, phone sessions, live chat, or text-based messaging, which gives practical flexibility. Video calls are useful for face-to-face conversation and non-verbal cues. Phone sessions can work well when bandwidth is limited or a quieter check-in is needed. Live chat and messaging suit shorter check-ins, journalling between sessions, or people who prefer typing to speaking. These options make it easier to fit therapy around work, caregiving, or travel while still keeping continuity of care.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Helen help with?
She supports people dealing with addictions, trauma and abuse, grief, and low self-esteem, along with LGBT-related concerns and related issues.
What is her therapeutic style like?
Her style is respectful and client-centred, focusing on listening first and tailoring sessions to individual needs.
How much clinical experience does she have?
She has three years of professional work experience in the United Kingdom.
What credential does she hold and where is she based?
She holds NCPS credentials and practises from the United Kingdom.
Which languages are supported in sessions?
Sessions are offered in English.
Are international clients accepted for therapy?
International clients are not currently accepted.
What session formats are available?
Sessions can take place by video calls, phone sessions, live chat, or text-based messaging.
How much do sessions cost and how are they billed?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

Areas of focus

What this therapist works with

Experience
3 years
Registered with
NCPS
Languages
English

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