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Online only

Donatella Maschio

BACP · United Kingdom

Experienced relational family practitioner

Experience
27 years
Practising in
United Kingdom
Languages
English, Italian
Session type
Online only

About Donatella

Donatella Maschio uses systemic and relational approaches at the heart of her practice. She focuses on relationships, family issues, parenting and trauma, and brings 27 years of experience to each session. Donatella speaks English and Italian and works with people across the United Kingdom and beyond.

She trained at the University of Surrey where she completed an MSc in Counselling and Psychotherapy with a Means to Health. She also qualified as a Systemic Family Practitioner while at the Tavistock and Portman NHS Trust.

Background and approach

These paths shaped her interest in couples, families, groups and organisations. Donatella has worked in both public and personal settings. She has taught and managed counselling courses and provided therapeutic support in a range of organisations.

Currently she advises staff on the emotional health of children in residential settings. Her practice pays attention to attachment, blended family difficulties and communication problems. She also supports people facing depression, trauma and questions about life purpose.

Multicultural and workplace concerns are within her scope, as are issues common in young adulthood. Donatella is an accredited member of the British Association for Counselling and Psychotherapy, BACP, and is a member as a family practitioner with the Association for Family Therapy. This combination informs a practical, relational way of working that aims to make change feel achievable.

What Donatella works with

Primary focus
Relationship issuesFamily conflictsTrauma and abuse
Also works with

Sessions & fees

How relational and systemic work translates online

Relational and systemic approaches focus on patterns between people and how those patterns affect wellbeing. In practice this means the therapist helps map interaction styles and identifies small changes that can shift a dynamic. This approach suits concerns like communication problems, blended family issues and attachment difficulties.

Trauma-informed work pays attention to safety, pacing and the body’s responses during sessions. It helps people manage symptoms after abuse or distress and supports gradual recovery. Counselling for depression typically uses clear goals and practical steps to restore routines and engagement in life.

Finding the right approach is part of the collaborative work. The therapist will discuss options, listen to your goals and try different ways of working until something fits. Together you decide what techniques and pace suit your needs and preferences.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation and visual cues, phone sessions work well when bandwidth is limited, and live chat or text-based messaging suit shorter check-ins or when writing feels easier. These formats make it simpler to fit sessions around work, family and travel while maintaining continuity of care with registered or accredited professionals.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does she work with?
She focuses on relationship and family difficulties, parenting problems, trauma and abuse, and depression. Additional areas include attachment, blended family issues and communication problems.
What is her therapeutic style?
Her practice is systemic and relational, looking at how relationships and patterns affect current problems. Sessions aim to map interactions and find practical ways to change them.
How much experience does she have?
She has 27 years of experience working in independent practice and within organisations. This includes teaching, managing counselling courses and organisational therapeutic roles.
What credentials and region are relevant?
She is an accredited member of the British Association for Counselling and Psychotherapy, BACP, and is a member as a family practitioner with the Association for Family Therapy. She practices from the United Kingdom.
Which languages are supported?
Sessions are offered in English and Italian. International clients are accepted.
What session formats are available?
Sessions can be held by video calls, phone, live chat or text-based messaging. These options allow for different rhythms of contact and practical convenience.
How are fees and payments handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time. Specific fees depend on the chosen therapist and region.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability. The matching process helps pair needs with an appropriate therapist.

Areas of focus

What this therapist works with

Most often

Experience
27 years
Registered with
BACP
Languages
English, Italian

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