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Online only

Claire Payne

NCPS · United Kingdom

Experienced trauma-aware counsellor focused on healing

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Claire

Claire Payne is a counsellor who aims to make the first steps into therapy easier. She introduces herself with warmth and simple language. Claire holds the NCPS credential and works from the United Kingdom.

She offers a calm, steady presence for people wanting to address difficult experiences. Claire brings three years of formal counselling experience alongside a long history working in social care settings. That background means she is used to supporting people affected by trauma, workplace stress and compassion fatigue.

Background and approach

She has particular experience with issues such as post-traumatic stress, domestic and sexual abuse, attachment difficulties and early-years trauma. Her approach is flexible and practical. Claire adapts to each person’s pace and style rather than following a rigid formula.

She can work short term to tackle a specific problem or provide longer-term support for deeper issues. Sessions can focus on emotional safety, improving communication, managing guilt and shame, and rebuilding self-esteem. Claire also helps people facing life transitions such as divorce, midlife questions, pregnancy and childbirth, or career uncertainties.

She uses conversational work and, when words are hard, creative tools to help express experience. Therapy is offered by video call, phone, live chat or text-based messaging to suit different needs. People start by completing a short matching questionnaire and then schedule sessions according to therapist availability.

What Claire works with

Primary focus
Family conflictsTrauma and abuseSelf esteem
Also works with

Sessions & fees

How therapeutic approaches translate to online support

Claire blends evidence-based techniques into practical ways of working. Cognitive behavioural approaches help people spot unhelpful thinking patterns and try different responses, which can be useful for anxiety, low mood and workplace stress. Person-centred work focuses on understanding and being heard, helping clients build self-esteem and feel supported during change. When words are difficult, Claire may use creative tools to help express feelings and memories in another form.

Choosing the right approach is part of the therapy process. Claire will talk with each person about their needs, goals and what feels most comfortable. The plan can change as work progresses so the approach stays relevant and helpful.

Online therapy offers practical benefits for many people. Video calls let you see non-verbal cues and keep a face-to-face feel. Phone sessions are useful when a video connection is not possible or when a shorter check-in is needed. Live chat and text-based messaging work well for ongoing support, brief reflections between sessions, or for those who prefer writing over speaking. These options make it easier to fit therapy around work, childcare and other commitments, increasing flexibility and access to regular support from registered or accredited professionals.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Claire commonly address?
Claire works with trauma and abuse, compassion fatigue and workplace stress. She also supports people with self-esteem, attachment and life transitions.
What is Claire's style in therapy?
Her style is flexible and person-focused, adapting to each person’s pace. She uses conversational work and creative tools when words are difficult.
What relevant background does she bring?
Claire has three years of counselling experience and a long history in social care settings. That experience informs her work with traumatised people.
What credentials and location are listed?
Claire is listed with the NCPS and works from the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
Which session formats are offered?
She provides video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.
How do fees and payments work?
Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How does someone begin working with Claire?
To begin, select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
NCPS
Languages
English

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