Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Book with Carol
Home Therapists Carol Shields
Portrait of Carol Shields
Listing details supplied
Online only

Carol Shields

BACP · United Kingdom

Calm practical support for everyday struggles

Experience
10 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Carol

Carol Shields has ten years of counselling experience and works from the United Kingdom. She helps people who are struggling with stress, anxiety, depression, mood instability and addiction. She also supports those facing relationship and family difficulties, parenting strain, low self-esteem, grief, trauma and life changes.

Carol keeps sessions straightforward and focused. She listens first and helps clients set small, clear goals. Conversations aim to build practical skills for coping, managing difficult feelings and improving communication.

Background and approach

Sessions move at a pace the person finds comfortable. Her work draws on approaches that include Acceptance and Commitment Therapy, cognitive behavioural techniques and client-centred listening. Carol uses mindfulness practices to help people notice thoughts and feelings without getting overwhelmed.

She explains techniques simply and practises them together with clients in session. People come to Carol to tackle things like anger, career stress, ADHD symptoms, body image or caregiver fatigue. She also supports LGBT clients and those dealing with grief, abandonment and attachment issues.

Carol offers help for a wide range of life and mental health concerns in plain language and with patience. Sessions are offered in English and Carol accepts international clients. Her BACP membership is shown as BACP.

To begin, people complete a short matching questionnaire and schedule according to therapist availability.

What Carol works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Carol works

Acceptance and Commitment Therapy (ACT)

Listed by Carol among the ways they work.

Client-Centred Therapy

Listed by Carol among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Carol among the ways they work.

Mindfulness Therapy

Listed by Carol among the ways they work.

Sessions & fees

How Carol’s approaches work online

Carol uses Acceptance and Commitment Therapy to help people notice difficult thoughts without being driven by them and to focus on values-based action. This approach can be useful for anxiety, depression and life transitions where people want clearer direction.

She also draws on Cognitive Behavioural Therapy which looks at the links between thoughts, feelings and behaviours. CBT techniques help with practical problem solving, managing panic, changing unhelpful thinking and building coping strategies.

Finding the right way of working is part of the process. The therapist will talk with each person about their goals, preferences and what feels most helpful. Together they will agree which approaches to try and adjust them as progress is made.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to make therapy flexible. Video calls let people meet face to face from different places. Phone sessions can be shorter check-ins or fit a busy day. Live chat and messaging work well for ongoing reflection and quick check-ins between longer sessions. These options make it easier to fit therapy into work, family and travel commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Carol support?
She helps with stress, anxiety, depression, bipolar mood difficulties, addictions and trauma. Relationship problems, parenting strain, grief and self-esteem concerns are also within her practice.
What is her approach in sessions?
Carol listens in a client-centred way and uses clear, practical techniques. She combines Acceptance and Commitment Therapy, cognitive behavioural tools and mindfulness to help people manage thoughts and behaviours.
How much experience does she have?
Carol has ten years of professional experience working with people on a range of mental health and life concerns.
Where is Carol based and what are her credentials?
She is based in the United Kingdom and lists BACP as her credential.
Which languages are supported?
Sessions are offered in English and she accepts international clients.
What session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How does payment and cost work?
Costs vary with location and therapist availability. Sessions are provided through a subscription model that can be cancelled at any time.
How do I get started with Carol?
Begin by selecting the Start Therapy button, completing a short matching questionnaire and then scheduling a session according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
10 years
Registered with
BACP
Languages
English

More counsellors working with stress, anxiety

See all →