Carlie Machell-Kay

NCPS · United Kingdom

Warm counsellor for trauma and relationships

Experience

7 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Carlie

Carlie Machell-Kay helps people cope with stress, anxiety, depression and the effects of trauma and abuse. She supports people facing relationship and family strain, parenting pressures, grief, addiction concerns, low self-esteem, anger, and intimacy-related issues. Carlie also works with people navigating life changes, compassion fatigue, ADHD and a range of additional challenges such as body image, caregiver stress and chronic illness.

Carlie draws on seven years working as a counsellor after a long career in related support roles.

Background and approach

She holds NCPS as a credential and uses that background to shape practical sessions. Her style is warm and approachable and she aims to make sessions feel straightforward and useful from the start. Her work often focuses on how past relationships and experiences affect present life.

That helps when patterns repeat or when old hurts resurface. She pays particular attention to trauma, relationship difficulties and the ways attachment and abandonment can influence feelings and choices. Carlie uses talking approaches that centre the person and their story.

She helps people tell and reshape their narratives to make space for new choices. She also brings psychodynamic ideas about how early experiences form patterns, and trauma-focused methods when past harm is a key concern. Sessions are tailored to what each person needs, with a practical aim in mind.

Carlie is comfortable working with neurodiversity and brain injury from personal experience, and she adapts her approach to suit different situations and goals.

What Carlie works with

Primary focus

Also works with

How Carlie works

Client-Centred Therapy

Listed by Carlie among the ways they work.

Narrative Therapy

Listed by Carlie among the ways they work.

Psychodynamic Therapy

Listed by Carlie among the ways they work.

Trauma-Focused Therapy

Listed by Carlie among the ways they work.

Sessions & fees

How her approaches work online

Client-Centred Therapy puts the person and their experience at the heart of each session. The counsellor listens carefully, reflects what is said, and helps the person decide what matters most to work on; this is useful for stress, self-esteem and relationship concerns.

Narrative Therapy helps people tell the story of their life and then look at that story differently. It can make space to separate a person from difficult problems and to find new ways of acting when old patterns are unhelpful.

Psychodynamic ideas look at how early relationships shape current feelings and behaviours. This can shine a light on repeated patterns and help people understand why they react in certain ways, which is often useful when trauma or attachment issues are present.

Finding the right approach is part of the work and the therapist will help decide what fits best. Sessions start by discussing needs, goals and preferences, then the plan is adjusted as progress is made in a collaborative way.

Online formats offer flexibility and different practical benefits. Video calls allow face-to-face conversation when a fuller exchange helps. Phone sessions can work well when less bandwidth is needed or for a quick check-in. Live chat and text-based messaging suit people who prefer writing, want brief daily contact, or need to fit sessions around a busy day. These options make it easier to fit therapy into real life while keeping the focus on making tangible progress.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What kinds of problems does Carlie help with?

Carlie supports people with stress, anxiety, depression, trauma and abuse, relationship and family difficulties, parenting pressures, addictions, grief and issues with intimacy and self-esteem.

How would she describe her therapeutic style?

Her style is warm and approachable with a practical focus. Sessions are person-centred and tailored to what each person needs.

What background and experience does she have?

Carlie has seven years as a practising counsellor and over 25 years working in related support roles before qualifying. She has specialist experience with trauma and relationship issues.

What qualifications and where is she based?

Carlie holds NCPS as a credential and practises from the United Kingdom.

Does she offer sessions in other languages or to international clients?

Sessions are offered in English and she accepts international clients.

Which session formats are available?

Sessions can be conducted as video calls, phone sessions, live chat or text-based messaging to suit different preferences.

How are sessions paid for and what do they cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with Carlie?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.