Amy Heyes
Person-centred counsellor for complex life issues
About Amy
Amy Heyes supports people facing anxiety, depression, stress and issues with self-esteem. She also works with addictions, trauma and abuse, relationship and family concerns, grief, sleeping and eating difficulties, and the challenges of parenting and career change. Amy helps people affected by chronic pain, illness and disability, as well as those dealing with guilt, shame, loneliness, or compassion fatigue.
She is a BACP counsellor practicing in the United Kingdom. Amy offers a calm, listening approach.
Background and approach
Sessions give space to talk about what matters and to make sense of difficult feelings. She aims to help people notice patterns, find clarity, and plan small, practical steps forward. Her style is person-centred, which means she follows the person's lead and responds with empathy.
She provides a non-judgemental space and may offer reflections or observations to help someone see a way through. The emphasis is on respectful conversation rather than directive instruction. With three years of experience, Amy has worked with a wide variety of concerns including domestic violence, post-traumatic stress, sexual assault and issues around sexuality.
She is used to supporting people living with long-term health conditions and their emotional impact. Sessions can be arranged by choosing the Start Therapy button, completing a short matching questionnaire, and scheduling according to availability. Conversations are straightforward and paced to suit each person, with a focus on understanding what they want to change and how to get there.
What Amy works with
Sessions & fees
Therapeutic approaches and online sessions
Person-centred counselling focuses on giving the person space to speak and be heard. The counsellor listens closely and reflects what they hear back. This helps people make sense of their emotions and decide what they want to change or explore. It is often useful for issues like low self-esteem, grief, or coping with long-term health conditions.When trauma or abuse is part of someone's story, sessions aim to build safety and understanding first. The pace is guided by the person, and the counsellor offers steady presence and thoughtful reflections to help process painful memories and reduce overwhelm.
Choosing the right approach is a shared task. The counsellor will discuss options and tailor the work to the person's goals and preferences. People are invited to feed back about what helps and what does not, so the plan can be adjusted together.
Online therapy with Amy is offered via video calls, phone sessions, live chat and text-based messaging. Video works well for face-to-face style conversations, phone is useful when bandwidth is limited, and chat or messaging can suit shorter check-ins or people who prefer writing. These formats make it easier to fit therapy around work, caregiving or mobility needs.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
Also listed
- ADHD
- Anger management
- Bipolar disorder
- Career difficulties
- Chronic pain, illness, and disability
- Compassion fatigue
- Coping with life changes
- Depression
- Domestic violence
- Eating disorders
- Family conflicts
- Grief
- Guilt and shame
- Isolation / loneliness
- LGBT
- Narcissism
- Parenting issues
- Post-traumatic stress
- Relationship issues
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Stress, Anxiety
- Experience
- 3 years
- Registered with
- BACP
- Languages
- English
