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Online only

Susan "Sue" Small

BACP · United Kingdom

Experienced UK counsellor offering collaborative care

Experience
6 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan "Sue" Small is a counsellor based in the United Kingdom with six years' experience supporting people through stress, anxiety, depression and major life changes. She works with clients facing grief, trauma, relationship and parenting concerns, and helps those struggling with motivation, self-esteem and confidence. Sue describes therapy as a collaborative process where the client leads the story.

She uses a client-centred stance to listen without judgement and to help people make sense of what they are facing.

Background and approach

Her approach respects neurodiversity and she provides support for people with ADHD and autism where that is part of the picture. In practical terms Sue draws on solution-focused ways of working to identify small, achievable steps. She also incorporates trauma-focused methods when past events are affecting day-to-day life.

Sessions aim to be clear and down-to-earth so people can use what they learn between meetings. People come for help with a wide range of issues including addiction, eating concerns, anger, bipolar and caregiver stress. Sue also offers support around attachment needs, abandonment worries and the stresses that come with ageing and change.

Her style is warm and straightforward. She helps clients set goals and tries to keep plans realistic and workable. Therapy is paced to suit each person’s needs and goals.

Sue works with English-speaking clients within the UK. Her practice offers several online formats so people can choose what fits their life and routine.

What Susan works with

Primary focus
Also works with

How Susan works

Client-Centred Therapy

Listed by Susan among the ways they work.

Solution-Focused Therapy

Listed by Susan among the ways they work.

Trauma-Focused Therapy

Listed by Susan among the ways they work.

Sessions & fees

How Sue blends practical approaches in online therapy

Sue uses client-centred therapy to make sessions about the person in front of her. That means she listens closely, follows what matters most to the client and helps them make sense of their experience. This approach is helpful for people seeking understanding, emotional relief and a space to be heard.

She also uses solution-focused work to identify small, manageable steps that people can try between sessions. This method suits those who want clear goals and practical strategies to change day-to-day patterns. When trauma is part of the picture, Sue applies trauma-focused techniques to address the impact of past events and reduce their hold on current life.

Finding the right approach is part of the therapy process. Sue collaborates with each client to decide which methods fit their needs, goals and preferences. That choice can change over time as progress is made and new challenges arise.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video lets people read facial expression and body language, phone calls use less bandwidth, chat can be a shorter check-in and messaging supports ongoing reflection between meetings. These options make therapy more flexible and easier to fit around work, family and other commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of issues does she help with?
Sue supports people with stress, anxiety and depression as well as grief and major life changes. She also works with concerns such as addiction, eating issues, parenting strain, bipolar, anger and relationship difficulties.
How would you describe her therapeutic style?
Her style is client-centred and collaborative, focusing on listening and helping clients lead the work. She mixes in solution-focused techniques to set practical steps and uses trauma-focused methods when past events are affecting daily life.
What background and experience does she have?
Sue has six years of clinical experience working with a broad range of emotional and behavioural concerns. She emphasises a respectful, non-judgemental approach and supports neurodiverse clients.
What credential does she hold and where is she based?
She holds BACP accreditation and works from the United Kingdom.
Which languages and international arrangements are offered?
Sessions are offered in English. International clients are not currently accepted.
In what formats are sessions available?
Therapy is offered by video call, phone, live chat and text-based messaging to suit different schedules and preferences.
How is cost handled for sessions?
Costs vary with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
What are the first steps to begin therapy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Experience
6 years
Registered with
BACP
Languages
English

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