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Online only

Susan Spooner

BACP · United Kingdom

Practical support for stress and life change

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan Spooner offers calm, practical support for people dealing with stress, anxiety and the fallout of trauma. She makes space for straightforward conversations about grief, self-esteem and life changes. Her approach treats the client as the expert on their own life and looks for strengths to build on.

Susan holds BACP, which indicates she is registered with the British Association for Counselling and Psychotherapy. She has three years of experience working with people on a range of concerns.

Background and approach

Sessions focus on clear goals and small, manageable steps that people can use between meetings. In the room she listens for patterns tied to attachment, communication or recurring feelings such as shame and guilt. That helps shape practical ways to cope with panic attacks, social anxiety and isolation.

Work might include learning grounding techniques, rehearsing different ways of communicating, or naming unhelpful thinking styles. Susan also supports people facing divorce, separation and other relationship disruptions by helping them sort priorities and find calmer ways to respond. She can help people who are rebuilding self-love and confidence after hurtful experiences.

The tone of her sessions is empowering and down-to-earth. Parents reading this on a phone can expect short, clear conversations and suggestions that are easy to try between sessions.

What Susan works with

Primary focus
Also works with

Sessions & fees

Therapeutic approaches and online support

Evidence-based therapeutic techniques are used to help people manage symptoms and build skills. One common approach focuses on understanding and changing unhelpful thinking and behaviour patterns to reduce anxiety and panic. This can involve learning simple tools to manage worry and rehearsing alternative responses to stressful situations. Another approach centres on processing trauma and strong emotions through paced, stabilising techniques that help people feel less overwhelmed and more able to cope with memories and triggers.

Finding the right approach is part of the work. The therapist will discuss options and decide together which techniques suit the person’s goals and pace. This collaborative process helps match methods to what feels most useful and doable in day-to-day life.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video lets people talk face to face when schedules allow, phone sessions use less bandwidth, and messaging or chat can fit short check-ins between commitments. These options make it easier to attend sessions around work, family and other responsibilities while keeping therapy flexible and accessible.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does she help with?
Susan works with stress, anxiety, trauma and abuse, grief, self-esteem and coping with life changes. She also focuses on attachment issues, communication problems, divorce and separation, and related concerns.
How would you describe her therapeutic style?
Her style is practical and strengths-based with clear goals and small steps between sessions. Conversations aim to identify patterns and develop coping strategies that fit everyday life.
What is her background and experience?
She has three years of professional experience helping people with a range of emotional and life difficulties. Her work emphasises empowering clients to use their own strengths.
What credentials does she hold and where is she based?
Susan holds BACP which denotes registration with the British Association for Counselling and Psychotherapy. She is based in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging. These formats allow different ways to suit people’s schedules and communication preferences.
How much do sessions cost?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Choose the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.

Areas of focus

What this therapist works with

Experience
3 years
Registered with
BACP
Languages
English

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