Susan Pollard
Practical, person-focused counselling
About Susan
Susan Pollard is a registered therapeutic counsellor with seven years' experience in the counselling field. She offers practical, client-focused support that aims to help people make grounded decisions and move forward. Her approach is personal and collaborative rather than directive.
Susan favours a client-centred way of working, treating each person as the expert on their own life. Sessions are partnership-based and non-judgemental. Conversations focus on what is happening now while acknowledging how past events may still affect feelings and behaviour.
Background and approach
She pays attention to beliefs people hold about themselves and asks whether those beliefs still fit today. That can involve looking at self-esteem, body image, guilt and shame, or patterns such as codependency. Susan also considers wider pressures such as career demands, cultural influences and life-stage changes.
Mindfulness techniques are used alongside client-centred work to help people notice their experience and respond more calmly to stress or anxiety. This can be useful for coping with grief, trauma responses, addiction-related struggles, and anger where present-moment awareness can build small changes. Susan supports people through relationship and intimacy-related concerns, family-origin difficulties, and the strain of caregiving in later life.
She also works with issues around life purpose, midlife transitions and isolation. Her manner is steady and empathetic, aiming to create a space where practical steps can be tried between sessions. To begin, she invites a conversational first step that maps out immediate needs and priorities.
From there she and the client agree simple, realistic aims for the work together.
What Susan works with
How Susan works
Listed by Susan among the ways they work.
Listed by Susan among the ways they work.
Sessions & fees
How Susan's approaches work online
Client-Centred Therapy puts the person's experience at the heart of the work. The counsellor listens with empathy and helps the person make sense of their feelings and choices. This approach suits people who want a supportive, partnership-style process to address stress, relationships and life changes.Mindfulness Therapy teaches simple ways to notice thoughts and bodily reactions without judgement. Small practices help reduce reactivity to anxiety, anger and cravings linked to addiction. It is useful for people who want practical skills to manage difficult moments between sessions.
Finding the right approach is part of the work. Susan will talk with clients about their goals, history and preferences and then agree together which methods to use. That collaborative planning means the style of sessions can change as progress is made.
Online therapy offers flexibility in how sessions take place. Video calls allow face-to-face conversation, phone sessions need less bandwidth, live chat can be a shorter check-in, and text-based messaging supports ongoing reflection between meetings. These options make it easier to fit counselling around work, caring responsibilities and mobility needs, while keeping therapy consistent over time.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Addictions
- Aging and geriatric issues
- Anger management
- Body image
- Career difficulties
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Coping with life changes
- Depression
- Emptiness
- Family of origin issues
- Family problems
- Grief
- Guilt and shame
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Prejudice and discrimination
- Self esteem
- Self-love
- Trauma and abuse
- Women's issues
- Workplace issues
Therapeutic approaches
- Experience
- 7 years
- Registered with
- NCPS
- Languages
- English
