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Online only

Susan Paul

BACP · United Kingdom

Experienced counsellor for everyday struggles

Experience
10 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan Paul is a counsellor with ten years of professional experience working in the United Kingdom. She focuses on helping people who are feeling overwhelmed by stress, anxiety, low self-esteem or depression. She also supports those managing anger, attention difficulties such as ADHD, grief, identity questions and eating or sleeping concerns.

She begins by listening to each person’s story and recognising the strengths they already have. Her approach is practical and collaborative.

Background and approach

She helps people set small, achievable steps and notices what works in day-to-day life. Susan aims to make the therapy space straightforward and respectful. Sessions are used to talk through problems, practise new ways of coping and build confidence in decision-making.

She encourages people to try small changes between sessions and to review what helps. Over a decade in practice has given her experience with parenting stresses, compassion fatigue and life transitions. That experience is used to tailor sessions to what each person needs now, whether they are dealing with recent loss or long-standing patterns.

People who choose Susan can expect a steady, non-judgemental tone and clear practical suggestions. The focus is on helping people manage symptoms and regain a sense of control. Progress is reviewed together so plans are adjusted as needed.

What Susan works with

Primary focus
Stress, AnxietyAnger managementSelf esteem
Also works with

Sessions & fees

Approaches you can expect and how online sessions help

Evidence-based therapeutic techniques often used in this practice include cognitive approaches and behavioural strategies. Cognitive approaches help people notice and change unhelpful thoughts that feed anxiety or low mood. Behavioural strategies focus on small actions - for example activity scheduling or sleep routines - that can make a real difference to mood and energy levels.

Another common strand is problem-focused work that helps with practical difficulties such as anger management, parenting stress or coping with grief. This involves identifying clear goals, trying manageable steps between sessions and reviewing what helps most over time.

Choosing the right approach is a joint process. The therapist will ask about the issues that matter most, your goals and what has or hasn’t helped before. Together you will try methods that suit your needs and adjust them as you go so the work fits your life and preferences.

Online therapy here can take place by video call, phone, live chat or text messaging. Video calls let you see and hear each other, while phone sessions can fit into a short break or work better when bandwidth is limited. Live chat and text messaging are useful for check-ins, brief conversations or when writing helps you reflect. These options make it easier to fit therapy around busy schedules and different daily rhythms.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Susan work with?
Susan helps with stress, anxiety, anger, self-esteem and depression. She also supports people dealing with ADHD, grief, eating and sleeping difficulties, parenting strain and compassion fatigue.
What is her therapeutic style like?
She listens first and focuses on practical steps you can try between sessions. The style is collaborative and geared towards building confidence and useful coping strategies.
How long has she been practising?
She has ten years of professional experience working in the United Kingdom.
What credentials does she hold and where is she based?
She is registered with the BACP, listed as BACP, and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
Sessions can be conducted via video calls, phone sessions, live chat or text-based messaging.
How is cost handled for sessions?
Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and scheduling sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Experience
10 years
Registered with
BACP
Languages
English

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