Susan John

BACP, NCPS · United Kingdom

Person-centred support for stress and identity concerns

Experience

4 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Susan

Susan John uses a person-centred approach that puts the client at the heart of the work. She blends talking and body-focused techniques so people can notice what they think and how emotions show up physically. Susan speaks plainly and focuses on practical steps to ease stress, anxiety and low mood.

She has four years of experience supporting people with anger, relationships, trauma, grief and identity concerns. She also helps with sleep and eating difficulties, ADHD and work-related strain such as compassion fatigue.

Background and approach

Susan offers straightforward coping strategies for the here and now alongside deeper exploration when needed. Susan believes people carry the strengths they need to change. Her style is open, honest and non-judgemental.

She encourages clients to name struggles and try small, manageable steps between sessions. Her practice combines Client-Centred Therapy with emotionally-focused work and mindfulness. She may use hypnotherapy when it fits a person’s goals.

Sessions aim to help people notice patterns, process strong feelings and build better ways of relating to themselves and others. Susan works online with people in the United Kingdom and internationally. She offers video calls, phone sessions, live chat and text-based messaging to fit different schedules and preferences.

She holds BACP and NCPS credentials, and uses those frameworks in her practice.

What Susan works with

Primary focus

Also works with

How Susan works

Client-Centred Therapy

Listed by Susan among the ways they work.

Emotionally-Focused Therapy (EFT)

Listed by Susan among the ways they work.

Hypnotherapy

Listed by Susan among the ways they work.

Mindfulness Therapy

Listed by Susan among the ways they work.

Sessions & fees

Approaches you can try online

Client-Centred Therapy focuses on the person’s experience and aims to create an accepting space where thoughts and feelings are listened to without judgement. It suits people who want to explore identity, self-esteem and relationship patterns.

Emotionally-Focused Therapy concentrates on recognising and shifting emotional responses that affect relationships and attachment. It helps people who struggle with intimacy-related issues, abandonment feelings or communication problems to notice and work with the emotions driving their behaviour.

Finding the right approach is part of the work. The therapist will discuss goals and preferences, and together they will decide whether to focus on immediate coping strategies, deeper emotional processing, or a mix of methods. This is a collaborative process adapted as progress is made.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation and visual cues, phone sessions need less bandwidth and can fit a break at work, while live chat or text-based messaging can be useful for quick check-ins or when written reflection feels easier. These options make it simpler to fit therapy around daily life and to continue work consistently from different locations.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What issues does this counsellor help with?

Susan supports people facing stress, anxiety, anger and low self-esteem. She also works with trauma, grief, relationship and intimacy-related issues plus ADHD, sleep and eating concerns.

What is the therapeutic style like in sessions?

The style is open and non-judgemental with a practical focus. Sessions mix talking, emotional exploration and coping strategies to meet immediate needs.

What experience does she bring?

She has four years of professional experience working with a range of emotional and behavioural concerns. That experience includes supporting identity and culture-related issues.

What credentials and region apply to this therapist?

Susan holds BACP and NCPS credentials and practises in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she accepts international clients.

What session formats are offered?

Work can be done via video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.

How is cost handled for sessions?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin therapy with this counsellor?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.