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Online only

Susan Jackson

HCPC, BACP · United Kingdom

Experienced trauma-informed psychotherapist

Experience
10 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan Jackson is a psychotherapist who brings a decade of practice to her work. She holds HCPC registration and is a member of the British Association for Counselling and Psychotherapy, BACP. Her style is gentle and practical, aimed at helping people manage stress, anxiety, depression and major life changes.

Susan focuses on trauma, relationship and intimacy-related concerns alongside issues such as grief, addiction and low self-esteem. She also supports people dealing with chronic illness, caregiver stress, cancer, and challenges around body image and identity within LGBT experience.

Background and approach

Sessions can include creative options when helpful, such as drama, movement, music or writing. Susan draws on client-centred ways of working and cognitive behavioural ideas to make sense of patterns and build new coping habits.

She also uses psychodynamic thinking to look at how past experiences shape current feelings, and somatic approaches to help the body and mind settle after shock or stress. The work is collaborative. Susan aims to help people identify small, realistic steps that fit day-to-day life.

She offers phone and video sessions as well as live chat and text-based messaging to suit different needs. Clients usually begin by completing a short matching questionnaire and then scheduling sessions. Susan accepts clients who live in the United Kingdom and offers a practical, compassionate space to work through problems and find clearer ways forward.

What Susan works with

Primary focus
Stress, AnxietyRelationship issuesTrauma and abuse
Also works with

How Susan works

Client-Centred Therapy

Listed by Susan among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Susan among the ways they work.

Hypnotherapy

Listed by Susan among the ways they work.

Psychodynamic Therapy

Listed by Susan among the ways they work.

Somatic Therapy

Listed by Susan among the ways they work.

Trauma-Focused Therapy

Listed by Susan among the ways they work.

Sessions & fees

Approaches and online therapy that adapt to your needs

Susan commonly uses client-centred therapy and cognitive behavioural therapy in online work. Client-centred therapy focuses on listening and helping a person find their own answers, which suits people who need a supportive space to talk through feelings. Cognitive behavioural therapy looks at how thoughts, feelings and actions link together and helps people build new ways of coping with anxiety, low mood and worry.

She may also draw on somatic techniques to help with stress held in the body. Somatic work pays attention to bodily sensations and simple exercises that can reduce tension after trauma or during panic. These approaches are chosen to match the issue being worked on and the person’s preferences.

Finding the right approach is a shared process. Susan will discuss options with each person and adapt methods as sessions progress. The aim is to agree on practical steps and tools that feel manageable and relevant to everyday life.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video sessions allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, live chat suits shorter check-ins and text messaging is useful for ongoing reflection between meetings. These options give flexibility to fit sessions around work, family and other commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Susan help with?
Susan works with stress, anxiety, depression, trauma and relationship difficulties. She also supports people with grief, addictions, sleep issues, self-esteem and career-related stress.
How would you describe her therapeutic style?
Her style is practical and collaborative, combining client-centred listening with CBT techniques and creative methods. Sessions may include talking, expressive activities or body-focused work when useful.
How long has she been practising?
She has ten years of professional experience working with people facing trauma, loss and ongoing stress.
What credentials and location apply to her practice?
Susan is registered with the Health and Care Professions Council, HCPC, and is a member of the British Association for Counselling and Psychotherapy, BACP. She practises in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
What formats are sessions available in?
She offers video calls, phone sessions, live chat and text-based messaging to fit different schedules and needs.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions are provided via a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
10 years
Registered with
HCPC, BACP
Languages
English

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