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Online only

Susan Chambers

BACP · United Kingdom

Compassionate, practical support for difficult times

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Susan

Susan Chambers offers calm, practical support for people facing stress, anxiety, trauma and major life changes. She uses clear, straightforward language and aims to make sessions feel approachable and manageable for someone taking their first step towards change. Susan draws on four years of professional experience and holds BACP, which stands for the British Association for Counselling and Psychotherapy.

She focuses on helping people deal with grief, low self-esteem, depression and addictions in everyday terms.

Background and approach

She also helps with career concerns, anger, relationship or intimacy-related issues, and coping with life transitions. Her approach is client-centred, which means conversations follow the person’s pace and priorities. Trauma-focused methods are used when past hurt needs careful attention.

Together these approaches help people name what’s painful and discover what might help next. Susan commonly supports people working through abandonment, attachment or dependent personality issues, codependency and caregiver stress. She also addresses dissociation, domestic violence, drug and alcohol addiction, guilt, shame and feelings of emptiness or isolation.

Sessions aim to be collaborative and practical. Susan helps people set small, realistic goals and find everyday strategies that fit their life. She invites clients to talk through what matters most and to test different ways of coping until something feels more helpful.

What Susan works with

Primary focus
Also works with

How Susan works

Client-Centred Therapy

Listed by Susan among the ways they work.

Trauma-Focused Therapy

Listed by Susan among the ways they work.

Sessions & fees

Approaches for online work and what they involve

Susan uses client-centred work, which focuses on listening, reflecting and following the person’s priorities. This approach helps people clarify what matters, feel heard, and set small achievable goals to change day-to-day patterns.

She also uses trauma-focused therapy when past events continue to affect current moods and relationships. That approach helps people identify how specific memories or experiences shape feelings and reactions, and then practice ways to reduce their ongoing impact.

Finding the right approach is part of the work together. The therapist will discuss goals, preferences and what feels manageable, and then agree a plan that can change over time. This collaborative process aims to match methods to the person rather than force a single technique.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for longer conversations and visual cues, phone sessions can be shorter check-ins or suit lower bandwidth, and chat or messaging works well for quick updates or when written reflection helps. These options make it easier to fit therapy around work, family life and other commitments, while keeping the focus on steady progress.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does she help with?
She supports people with stress, anxiety, trauma and abuse, grief, low self-esteem and depression, alongside addictions and career or life change concerns.
What is Susan’s therapeutic style?
She works in a client-centred way, following the person’s pace and priorities, and uses trauma-focused methods when past events need careful attention.
How much experience does she have?
Susan has four years of professional experience working with adults on a range of emotional and practical concerns.
What credentials and region apply to this counsellor?
She is affiliated with BACP, the British Association for Counselling and Psychotherapy, and practices in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
How are sessions delivered online?
Sessions can take place via video calls, phone sessions, live chat or text-based messaging to suit different preferences and schedules.
How does payment and cost work?
Cost varies with location and therapist availability and is arranged through a subscription model that can be cancelled at any time.
What should I do to begin therapy?
Start by selecting the Start Therapy button, complete the short matching questionnaire, and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Experience
4 years
Registered with
BACP
Languages
English

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