Shelly Thomas-Baines

Approaches that suit online work

Shelly uses client-centred therapy which focuses on listening closely to the person in front of her and responding with empathy and respect. This approach helps when someone needs to feel understood before making changes.

She also uses mindfulness therapy to teach simple practices that reduce stress and build awareness of thoughts and sensations. These techniques translate well to short exercises between online sessions and can be practised outside therapy.

For people affected by trauma, trauma-focused therapy is used to gently address painful memories and reactions and to develop safer ways of coping. The work moves at a pace set by the individual and can be adjusted for remote sessions.

Finding the right approach is part of the process. The therapist will work together with the person to choose methods that fit their needs, goals, and preferences. That collaborative decision is reviewed as therapy continues to make sure the plan remains helpful.

Online sessions are offered as video calls, phone sessions, live chat, or text-based messaging. Video is useful for face-to-face conversation, phone calls can be simpler when bandwidth is limited, and text or chat can suit shorter check-ins or people who prefer not to be on camera. These options give flexibility to fit work, family life, or health needs while keeping therapy practical and consistent.