Shana Taylor

Person-centred and solution-focused support online

Client-Centred Therapy puts the person at the centre of the work. The counsellor listens closely, follows the client's pace and helps people make sense of what matters most to them. This approach is often helpful for anxiety, low mood, relationship worry and the emotional aftermath of trauma.

Solution-Focused Therapy looks for small, practical shifts that can change day-to-day life. It concentrates on strengths and achievable steps rather than long explanations of the past, making it useful when someone wants clearer actions and quicker relief.

Finding the right approach is part of therapy. The counsellor will work together with the client to decide which methods fit their needs, goals and preferences. That means checking what helps, adjusting the focus and trying different ways of working if needed.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video suits longer conversations and face-to-face interaction, phone can be simpler when bandwidth is limited, live chat is useful for brief check-ins and text messaging supports ongoing communication between scheduled sessions. These options make it easier to fit counselling around work, family and health commitments while keeping the focus on practical progress.