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Online only

Saumu Masha-Charo

BACP ยท United Kingdom

Compassionate counsellor for anxiety and life changes

Experience
6 years
Practising in
United Kingdom
Languages
English, Swahili
Session type
Online only

About Saumu

Saumu Masha-Charo is a counsellor registered with the British Association for Counselling and Psychotherapy, with six years of professional experience in the United Kingdom. She focuses on helping people manage stress, anxiety and depression. She also supports those coping with the effects of trauma and abuse and people facing big life changes.

Saumu works in a respectful and sensitive way. She aims to listen carefully and respond with compassion. Sessions are shaped to the individual's needs rather than following a fixed script.

Background and approach

The first meeting is used to understand the situation and agree practical next steps. Common themes she addresses include low self-esteem, confidence, motivation and feelings of isolation or loneliness. She also helps people who are struggling with guilt, shame or questions about life purpose and self-love.

Conversations centre on what the person wants to change and small steps to get there. Saumu adapts her style to suit different people. Some prefer a more practical, goal-focused approach while others need time to process past hurts.

Either way she works to create clear, manageable tasks and reflections between sessions. This makes progress easier to spot. She welcomes clients who speak English or Swahili and accepts international clients.

Saumu encourages anyone feeling stuck to take the first step and start a conversation about what would help most.

What Saumu works with

Primary focus
Also works with

Sessions & fees

Approaches that guide online sessions

Saumu draws on evidence-based therapeutic techniques that focus on practical change and emotional healing. One common approach emphasises identifying unhelpful thought patterns and trying new ways of thinking and acting to reduce anxiety and low mood; this helps when people feel stuck in negative cycles. Another approach centres on processing past painful events at a pace that feels manageable, helping people reduce the hold of trauma and abuse on day-to-day life.

Finding the right approach is part of the work together. Saumu will discuss options and choose methods based on the individual's goals, needs and preferences. She treats this as a collaborative process and adjusts the plan as progress unfolds.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy flexible and easier to fit into a busy life. Video is good for face-to-face conversation, while phone calls need less bandwidth and suit a quick check-in. Live chat and messaging work well for shorter reflections or when someone prefers typed communication. These options make it simpler to keep regular sessions without long travel or time away from other commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Saumu help with?
She supports people with stress, anxiety, trauma and abuse, low self-esteem and depression. She also helps with coping through major life changes and issues like guilt, shame and loneliness.
How would you describe her therapeutic style?
Her approach is respectful and compassionate, with sessions shaped to each person's needs. She balances listening with practical steps and reflections to try between sessions.
How much experience does she have?
She has six years of professional experience working in the United Kingdom.
What credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy, and her practice is based in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English and Swahili.
Can people outside the UK work with her?
She accepts international clients, so people outside the United Kingdom can arrange sessions.
What session formats does she use?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How are fees handled and how do I begin?
Costs vary with location and therapist availability and are managed through a subscription that can be cancelled at any time. To start, use the Start Therapy button, complete the short matching questionnaire and schedule according to availability.

Areas of focus

What this therapist works with

Experience
6 years
Registered with
BACP
Languages
English, Swahili

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