Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Book with Richard
Home Therapists Richard Whitenstall
Portrait of Richard Whitenstall
Listing details supplied
Online only

Richard Whitenstall

BACP · United Kingdom

A pragmatic, client-centred counsellor

Experience
11 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Richard

Richard Whitenstall is a counsellor with eleven years' experience working in mental health and wellbeing. He practises from the United Kingdom and accepts international clients. He uses a client-centred style that aims to help people feel heard and to work at a pace that suits them.

Richard began his counselling work in 2013 with placements at charities supporting people in crisis. He later set up a counselling service for a London charity and has worked on projects supporting LGBT young people at risk of exploitation and abuse.

Background and approach

He is a BACP member, which is the British Association for Counselling and Psychotherapy. He helps with common concerns such as stress, anxiety, depression and relationship difficulties. He also supports people facing grief, trauma and abuse, issues around intimacy, and problems linked to addiction or sleeping.

Additional focus areas include ADHD, chronic pain and illness, gender dysphoria, and communication problems. Richard uses straightforward, goal-focused methods including cognitive behavioural work and solution-focused techniques alongside a client-centred way of relating. Sessions aim to identify practical steps, work through difficult feelings, and build coping strategies for day-to-day life.

Outside clinical work he has co-authored a book on men’s mental health and co-produces a podcast about wellbeing. He welcomes people who want a collaborative approach to change and practical support for real-life problems.

What Richard works with

Primary focus
Stress, AnxietyLGBTRelationship issues
Also works with

How Richard works

Client-Centred Therapy

Listed by Richard among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Richard among the ways they work.

Solution-Focused Therapy

Listed by Richard among the ways they work.

Sessions & fees

How Richard’s approaches work online

Richard uses a client-centred way of working that focuses on the person’s own experience and what matters to them. This approach helps people feel listened to and sets the pace for change based on individual needs.

He also draws on cognitive behavioural therapy, which looks at links between thoughts, feelings and actions and helps build practical coping strategies for anxiety, low mood and stress. Solution-focused work is used to set clear short-term goals and identify simple steps that move things forward, which is useful for people wanting quick, actionable change.

Finding the right approach is a shared process. The therapist will talk with the client about goals, try different techniques and agree what seems most helpful. This collaborative way means methods can be adapted over time as needs and priorities change.

Online sessions are offered by video call, phone, live chat or text messaging to give practical flexibility. Video calls are useful for a full conversational session. Phone sessions can be lighter on bandwidth and easier to fit into a work break. Live chat or text messaging work well for brief check-ins, written reflections or when not wanting to be on camera. These options make counselling accessible for different schedules and communication styles.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems can be addressed?
He works with stress, anxiety and depression as well as relationship and intimacy-related issues. Other areas include grief, trauma and abuse, addictions, ADHD and chronic illness concerns.
What is his therapeutic style like?
Richard uses a client-centred approach combined with cognitive behavioural and solution-focused techniques. The emphasis is on practical steps and moving at a pace that feels safe for the person.
How long has he been practising?
He has eleven years of experience in counselling and mental health work, including roles with charities and project work supporting vulnerable young people.
Where is he based and what credential does he hold?
He practises from the United Kingdom and is a member of the BACP, the British Association for Counselling and Psychotherapy.
Can I work with him if I live outside the UK?
Yes, he accepts international clients and runs sessions with people in other countries.
Which session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How are sessions charged?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What do I need to do to begin?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
11 years
Registered with
BACP
Languages
English

More counsellors working with stress, anxiety

See all →