Rachael Moss
Gentle, person-centred counselling for everyday struggles
About Rachael
Rachael Moss is a counsellor in the United Kingdom with three years of direct experience supporting people through stress, anxiety and grief. She holds NCPS, which she uses alongside a pluralistic approach to tailor sessions to each person's needs. Her manner is warm and welcoming and she focuses on helping people feel able to speak about what matters most to them.
Rachael offers a person-centred base to therapy. That means she listens first and follows what each person brings.
Background and approach
From there she draws on other approaches such as cognitive behavioural or psychodynamic ideas when these fit the situation. In practical terms she helps people build self-esteem, manage depression, and reduce symptoms of social anxiety and phobia. She also supports those coping with compassion fatigue, feelings of guilt and shame, or the isolation that can follow life changes.
Pregnancy and childbirth concerns, life purpose and forgiveness are additional areas she addresses. Sessions aim to be collaborative and paced to the individual. Rachael helps people identify small, achievable steps and notices strengths they can use between sessions.
She balances listening with gentle challenge when that will move things forward. Her style is grounded and hopeful. She invites people to tell their story and works alongside them to make changes that feel meaningful.
The emphasis is on improving day-to-day wellbeing and practical coping rather than labels or jargon.
What Rachael works with
How Rachael works
Listed by Rachael among the ways they work.
Listed by Rachael among the ways they work.
Listed by Rachael among the ways they work.
Listed by Rachael among the ways they work.
Sessions & fees
How Rachael’s approaches translate to online support
Rachael works from a person-centred base that prioritises listening and building a respectful working relationship. This approach helps people feel understood and shapes the direction of the work, whether the focus is anxiety, grief or self-esteem. Client-centred work supports exploration of feelings and values without pressure to follow a fixed plan.She also draws on cognitive behavioural therapy, which looks at how thoughts, feelings and behaviours link together. CBT offers practical tools for managing anxiety, low mood and social fears by testing unhelpful thoughts and trying small behavioural changes. Using CBT techniques online can make it easier to practise strategies between sessions and track progress over time.
Finding the right mix of approaches is part of the collaborative process. The therapist will discuss goals, preferences and practical needs and agree a way forward together. That means sessions can shift in emphasis as things change and different techniques can be introduced when useful.
Online work is offered by video call, phone, live chat or text-based messaging to suit different schedules and needs. Video calls allow full conversation and non-verbal cues, phone sessions need less bandwidth and can fit a short break at work, and messaging or live chat can be useful for ongoing check-ins or when written reflection helps. These options make therapy more flexible and easier to fit into busy lives.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
Also listed
Therapeutic approaches
- Experience
- 3 years
- Registered with
- NCPS
- Languages
- English
