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Online only

Penny Ralston

BACP ยท United Kingdom

Supportive counsellor for everyday mental health challenges

Experience
5 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Penny

Penny Ralston is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) who has five years of professional experience. She focuses on everyday struggles like stress, anxiety, low mood and self-esteem. Penny aims to create a calm, non-judgemental atmosphere so people can say what they really think and feel.

She offers practical ways to manage worry and lift motivation. Sessions often start by talking through current problems and working out small steps forward.

Background and approach

Penny uses familiar tools from cognitive behavioural work and mindfulness to help people change unhelpful thought patterns and build coping habits. Penny also supports people facing relationship and intimacy concerns, grief, addiction challenges and life changes. She has additional focus on autism and Asperger Syndrome and on issues that affect young adults.

Her approach is straightforward and solution-focused while remaining warm and patient. People typically find sessions useful for tackling anger, parenting stress, career worries, ADHD-related difficulties and bipolar-related concerns alongside mood issues. Penny balances listening with practical exercises so progress can be noticed between meetings.

She aims to help people feel more in control and better able to cope with daily life. To begin, she encourages a simple conversation about what matters now and what realistic goals look like. That initial chat helps shape the work that follows and the tools that will be most helpful.

What Penny works with

Primary focus
Stress, AnxietyFamily conflictsGrief
Also works with

How Penny works

Cognitive Behavioural Therapy (CBT)

Listed by Penny among the ways they work.

Mindfulness Therapy

Listed by Penny among the ways they work.

Sessions & fees

How CBT and Mindfulness work online

CBT, or cognitive behavioural therapy, focuses on the link between thoughts, feelings and actions. In practice this means identifying unhelpful thinking patterns and trying small experiments to change them, which can reduce worry and low mood. Mindfulness therapy teaches simple attention and breathing practices to help people notice difficult thoughts without getting swept away by them, which can help with stress and emotional regulation.

Choosing the right approach is part of the work. Penny will discuss your goals and preferences and together you will decide which methods to try first. She treats this as a collaborative process and regularly checks in to see what is helping and what needs adjusting.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video calls let you work face to face from wherever you are. Phone sessions can be easier when bandwidth is limited or you prefer not to be on camera. Live chat and text messaging are useful for shorter check-ins, tracking progress between sessions or when you need flexibility around work or study. Registered or accredited professionals can adapt exercises so they work well in each format.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Penny help with?
Penny works with issues such as stress, anxiety, depression and low self-esteem. She also supports people with grief, addictions, relationship and intimacy-related concerns and career or parenting stress.
How would you describe her counselling style?
Her style is warm and direct, with an emphasis on listening and practical steps. Sessions combine conversation with exercises drawn from cognitive behavioural and mindfulness approaches.
What experience does she have?
She has five years of professional experience working with a range of common mental health and life issues. That experience includes work on motivation, confidence and coping with life changes.
Where is Penny based and what credential does she hold?
She practices in the United Kingdom and holds registration with the British Association for Counselling and Psychotherapy, listed as BACP.
Which languages are supported for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time; sessions are offered to clients within the United Kingdom.
What formats are available for sessions?
Sessions can be held via video calls, phone, live chat or text-based messaging to suit different preferences and schedules.
How are sessions priced and how do I begin?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To start, select the Start Therapy button, complete the short matching questionnaire and schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Also listed

Experience
5 years
Registered with
BACP
Languages
English

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