Nicola Keenan

BACP · United Kingdom

A listening-led counsellor who helps you find direction

Experience

4 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Nicola

Nicola Keenan trained as a counsellor and has been practising for four years in the United Kingdom. She works in a calm, non-judgemental way and listens carefully to what matters most to the person in front of her. Sessions aim to help people make small, practical changes and to feel less overwhelmed by daily pressures.

Nicola uses a client-centred approach that keeps the person’s experience at the centre of each session.

Background and approach

That means she follows the pace set by the person and reflects back what she hears, so people can understand their feelings more clearly. The focus is on building understanding and self-direction rather than giving step-by-step instructions. She has supported people facing stress, anxiety and depression, along with relationship and intimacy-related concerns.

Nicola also works with grief, parenting strain, anger and self-esteem issues, and helps those coping with major life changes or career uncertainty. Additional areas of focus include first responder issues and sexual assault and abuse. Nicola aims to create space for people to talk through traumatic experiences and to rebuild a sense of control.

In sessions she offers empathetic listening and gentle reflection to help people notice options they may not have seen before. People who value a listening-based style may find her approach helpful. Nicola explains her methods plainly and encourages people to set the pace.

She supports practical steps towards change while holding a steady, patient presence throughout the work.

What Nicola works with

Primary focus

Also works with

How Nicola works

Client-Centred Therapy

Listed by Nicola among the ways they work.

Sessions & fees

How client-centred work translates to online therapy

Client-centred therapy focuses on the person’s experience and aims to build understanding through empathic listening and reflection. In practice this means Nicola follows whatever the person brings, helps them name feelings and supports them to find their own solutions. This approach is helpful for anxiety, depression, grief and relationship or intimacy-related concerns.

The same listening-led style can be offered through phone or video conversations. Sessions by video allow face-to-face connection, while phone sessions can be useful when bandwidth is low or when someone prefers not to be on camera. Live chat and text-based messaging provide shorter, more frequent check-ins or a way to put thoughts into writing between longer conversations.

Choosing the right approach is part of the work together. Nicola will talk through preferences, needs and goals and help decide which format and pace feel most useful. That collaborative decision helps ensure the method fits the individual rather than being imposed.

Online formats bring practical benefits such as fitting a session into a work break, avoiding travel time and making it easier to attend from different locations across the United Kingdom. Registered or accredited professionals can adapt client-centred practices to these formats so people can continue therapy in ways that suit their day-to-day life.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What issues does Nicola support people with?

She helps with stress, anxiety and depression, plus relationship and intimacy-related concerns. Other areas include grief, parenting strain, anger, self-esteem, career matters and coping with life changes.

How would you describe her therapeutic style?

She practises client-centred therapy, offering a non-directive, listening-led approach where the person's experience guides the work. Sessions focus on understanding feelings and finding personal solutions.

What is her professional background?

Nicola has four years of counselling experience working with a range of mental health and wellbeing concerns. She has worked with people affected by trauma and abuse as part of that practice.

What credential does she hold and where is she based?

She holds BACP accreditation and practices in the United Kingdom.

Can I work with her in other languages or from abroad?

Sessions are offered in English and she is not currently accepting international clients.

Which session formats are available?

People can meet her by video calls, phone sessions, live chat or text-based messaging. These options allow different ways to connect depending on personal preference.

How are sessions charged?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.

What are the first steps to begin therapy?

Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.