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Online only

Nicola Juffs

NCPS · United Kingdom

Person-focused therapy for stress and confidence

Experience
8 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Nicola

Nicola Juffs helps people who are struggling with stress, anxiety, grief, low self-esteem and depression. She also supports those coping with life changes and workplace pressures. Nicola’s approach is straightforward and person-focused.

She aims to make the first steps feel manageable. Nicola works in a warm, non-judgemental manner. Sessions are about listening, understanding and finding practical ways forward together.

She creates space for people to talk through their thoughts and feelings at a pace that suits them.

Background and approach

Her background includes years of support work in the homeless sector, mental health settings and women’s services. Nicola trained as a Humanistic Counsellor in 2017 and has since worked in independent practice and with employee assistance programmes. That practical experience informs how she balances empathy with clear problem-solving.

Nicola uses client-centred methods to follow what matters most to each person. She also draws on solution-focused techniques to set small, achievable steps and measure progress. The work tends to be collaborative and goal-aware rather than overly technical.

People who come to Nicola can expect straightforward language and honest conversation. She encourages gentle challenges and practical exercises where helpful. The aim is to leave sessions with clearer next steps and a little more confidence about coping between appointments.

What Nicola works with

Primary focus
Also works with

How Nicola works

Client-Centred Therapy

Listed by Nicola among the ways they work.

Solution-Focused Therapy

Listed by Nicola among the ways they work.

Sessions & fees

How client-centred and solution-focused work translates online

Client-Centred Therapy focuses on listening and understanding your experience. The counsellor follows what matters to you, offering empathy and reflection so you feel heard and clearer about your own choices. This approach helps when people are dealing with anxiety, low self-esteem, grief or major life changes.

Solution-Focused Therapy looks at small, practical steps and what is already working. It helps set realistic goals and notice progress quickly, which can be useful for workplace issues, motivation or social anxiety. Sessions often include short exercises and clear actions to try between appointments.

Finding the right approach is part of the work. Nicola will discuss options with you and together you can decide which methods fit your needs, goals and preferences. That choice is made collaboratively and can change as you make progress.

Online therapy offers flexibility in how you connect. Video calls allow face-to-face conversation and visual cues. Phone sessions work well when bandwidth is limited or you need a simpler check-in. Live chat and text-based messaging suit brief check-ins, mid-day reflections or people who prefer writing. These formats make it easier to fit therapy into a busy week and keep momentum between sessions.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Nicola focus on?
Nicola supports people with stress, anxiety, grief, self-esteem difficulties, depression and coping with life changes. She also works on related areas such as workplace issues, isolation, guilt and forgiveness.
What is her therapeutic style like?
Her style is warm and person-centred with a practical edge. Nicola listens first and then helps set small, achievable steps to move forward.
How much experience does she have?
She has eight years of experience since qualifying as a Humanistic Counsellor in 2017, plus earlier work in support roles across mental health, homeless services and women’s services.
What credentials and location are listed?
She holds NCPS as a credential and practises in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
What session formats are offered?
Nicola works online using video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability and sessions are provided through a subscription that can be cancelled at any time.
How do I start working with her?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Experience
8 years
Registered with
NCPS
Languages
English

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