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Online only

Michelle Robinson-Hayes

BACP · United Kingdom

Experienced counsellor and hypnotherapist

Experience
10 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Michelle

Michelle Robinson-Hayes helps people facing stress, anxiety, depression and relationship difficulties. She also supports those dealing with grief, low self-esteem, addiction and trauma. Michelle uses counselling, hypnotherapy and coaching to help people make practical changes in everyday life.

She draws on ten years of direct therapeutic experience and a longer background in senior management. That business experience informs the way she structures sessions and sets clear goals with people. Michelle trained and practised as a hypnotherapist and has delivered more than 500 hours of hypnotherapy alongside over 1,000 hours of counselling.

Background and approach

Her work is practical and person-focused. Sessions tend to centre on what someone wants to change, and then agreed steps to reach those aims. She uses Client-Centred techniques to listen and reflect, Cognitive Behavioural Therapy to address unhelpful thinking, and hypnotherapy where appropriate.

Michelle has experience supporting people with a wide range of issues beyond the core concerns, including body image, caregiver stress, chronic illness, autism and attachment-related matters. She has also worked with people affected by bereavement and has substantial volunteer experience with bereavement support services.

She set up a community counselling and hypnotherapy practice to improve access to support and has taught and supervised trainee counsellors and hypnotherapists. Michelle holds BACP registration, which is described here as BACP, and she combines clinical work with mentoring and training roles.

If someone prefers online work she offers sessions by video, phone, chat and messaging, and she can help clients clarify goals and next steps during an initial conversation.

What Michelle works with

Primary focus
Stress, AnxietyRelationship issuesGrief
Also works with

How Michelle works

Client-Centred Therapy

Listed by Michelle among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Michelle among the ways they work.

Hypnotherapy

Listed by Michelle among the ways they work.

Mindfulness Therapy

Listed by Michelle among the ways they work.

Motivational Interviewing

Listed by Michelle among the ways they work.

Psychodynamic Therapy

Listed by Michelle among the ways they work.

Sessions & fees

Therapeutic approaches and online support

Michelle commonly uses Client-Centred Therapy, which focuses on listening carefully and helping people find their own solutions. This approach is useful when someone needs space to feel heard and to clarify what they want to change.

She also applies Cognitive Behavioural Therapy, which looks at how thoughts, feelings and behaviours interact and helps people build practical tools to manage anxiety, low mood and unhelpful habits. Hypnotherapy can be offered as a complementary option for issues such as stress, sleep, smoking or habit change, using guided relaxation and focused attention to support new patterns.

Finding the right approach is part of the work together. The therapist will discuss options, try methods that suit the person’s goals, and adapt techniques as progress is made. Clients are invited to give feedback so sessions stay useful and relevant.

Online therapy offers practical flexibility. Video calls let people use visual cues and have a fuller conversation, while phone sessions can be easier when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging allow for brief reflections, ongoing support between sessions and a written record of key insights. These formats make it easier to fit therapy around work, family and other commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Michelle help with?
She works with stress, anxiety, depression, relationship strain, grief, addictions and trauma among other issues. Additional focus areas include body image, caregiver stress, chronic illness and attachment-related concerns.
How would you describe her therapeutic style?
Her approach is practical and person-focused with active listening at the core. She sets goals collaboratively and uses a mix of talking therapies and techniques to help people change patterns that cause distress.
What is her experience and background?
She has ten years of therapeutic experience plus a long career in senior management. She has provided over 1,000 hours of counselling and more than 500 hours of hypnotherapy.
What credentials and location are listed?
She is registered with BACP and practises in the United Kingdom.
Which languages are supported and can international clients connect?
Sessions are offered in English and international clients are accepted.
What session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How are fees handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Choose the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
10 years
Registered with
BACP
Languages
English

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