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Online only

Melanie O'Brien

BACP · United Kingdom

Person-centred counsellor offering calm support

Experience
5 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Melanie

Melanie O'Brien works from a person-centred approach that puts the relationship first. She offers a calm, respectful space where people can talk about what feels hard. Her manner is warm and grounded, and she aims to make the first steps into therapy easier to take.

Melanie focuses on issues such as stress, anxiety, depression, grief and addiction. She also helps people facing challenges with intimacy, eating, self-esteem and coping with life changes.

Background and approach

She supports those dealing with family problems, relationship strain, attachment or abandonment worries, and the impact of trauma and abuse. With five years of experience, Melanie draws on Client-Centred Therapy to guide sessions. The British Association for Counselling and Psychotherapy is listed among her credentials as BACP.

She works in English and is based in the United Kingdom. Sessions can be held by video call, phone, live chat or text-based messaging. This range gives options for different needs, whether someone prefers talking on screen, a shorter check-in by message, or a voice call.

Taking the first step involves completing a short matching questionnaire and arranging a session through the site. Melanie aims to move at each person’s pace and to offer gentle, honest reflections that help make sense of difficult feelings.

What Melanie works with

Primary focus
Stress, AnxietyAddictionsRelationship issues
Also works with

How Melanie works

Client-Centred Therapy

Listed by Melanie among the ways they work.

Sessions & fees

How client-centred work adapts to online therapy

Client-Centred Therapy focuses on creating a respectful, non-judgemental relationship. The counsellor listens closely, reflects back what is said, and follows the person’s lead to help them make sense of difficult feelings. This approach is helpful for anxiety, depression, grief and issues around self-esteem and intimacy.

Melanie uses a person-centred way of working to tailor sessions to what each person needs. That means she will collaborate with clients to choose which methods suit them best, discuss goals and adjust the pace. Deciding on the best approach is part of the therapeutic process and will be shaped by the client’s preferences and what feels most useful.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when visual cues matter. Phone sessions work well when bandwidth is limited or for a focused check-in. Live chat and text messaging suit shorter updates, reflective writing, or times when typing feels easier than speaking. These options make it simpler to fit counselling around work, care responsibilities and day-to-day life, while keeping the focus on steady progress and honest dialogue.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of difficulties can be discussed in sessions?
Melanie helps with stress, anxiety, depression, grief and addictions. She also supports people dealing with relationship issues, intimacy concerns, eating difficulties and family-related problems.
How would you describe Melanie's therapeutic style?
She uses Client-Centred Therapy which prioritises a trusting relationship and being heard. Sessions are gentle and reflective, with the person’s pace and preferences guiding the work.
What experience does she bring to therapy?
Melanie has five years of experience working with a wide range of concerns. That background informs a grounded, respectful approach to sessions.
Where is Melanie based and what credential does she hold?
She is based in the United Kingdom and lists BACP among her credentials.
Which languages are supported in sessions?
Sessions are offered in English.
Are online sessions available and in what formats?
Yes. Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging depending on the person’s needs.
How are fees and subscriptions handled?
Costs vary with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
What do I need to do to begin working together?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that, schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Therapeutic approaches

Experience
5 years
Registered with
BACP
Languages
English

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