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Listing details supplied
Online only

Melanie Crossley

BACP · United Kingdom

Understanding and practical support for difficult times

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Melanie

Melanie Crossley helps people manage stress, anxiety, relationship strain, depression and the effects of trauma and abuse. She also supports people coping with major life changes and issues such as abandonment, attachment difficulties, guilt and shame, loneliness, mood disorders, narcissistic dynamics and post-traumatic stress. Melanie writes plainly and listens without judgment.

She aims to make the first steps feel achievable for someone who is worried and unsure. Melanie works in a warm, person-focused way.

Background and approach

She creates time to hear what matters most to each person and to build trust at a steady pace. Sessions are a chance to talk through feelings and patterns and to try out new ways of responding to difficult situations. Her approach draws on client-centred therapy, which puts the person’s experience at the core of the work.

It also uses existential ideas to help people find meaning and make choices when life feels confusing or stuck. These approaches are used alongside practical conversation about everyday problems. Melanie holds a BACP credential, which is recorded as BACP.

She has three years of professional experience working with the concerns listed above. Her practice is based in the United Kingdom and she offers sessions in English. People who choose Melanie can expect straightforward language, calm listening and a focus on realistic next steps.

The aim is to help someone feel less overwhelmed and more able to cope with life’s challenges.

What Melanie works with

Primary focus
Stress, AnxietyRelationship issuesTrauma and abuse
Also works with

How Melanie works

Client-Centred Therapy

Listed by Melanie among the ways they work.

Existential Therapy

Listed by Melanie among the ways they work.

Sessions & fees

How Melanie’s approaches work online

Client-centred therapy focuses on the person’s own experience. The therapist listens closely, reflects what is heard and helps the person feel understood. This approach is useful for people who need a non-judgemental space to talk about anxiety, depression or relationship worries.

Existential therapy looks at choices, meaning and responsibility in life. It helps when someone feels stuck, uncertain about direction, or overwhelmed by change. Conversations can centre on values and how to live in a way that feels more authentic.

Finding the right approach is part of the work and will be decided together. Melanie will talk about goals and preferences and try ways of working that suit each person. The process is collaborative and can change as needs evolve.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation and visual cues. Phone sessions can be easier when bandwidth is limited or when a quick check-in fits a busy day. Live chat and text messaging suit shorter check-ins, ongoing support between sessions, or people who prefer writing to speaking. These options make it easier to fit counselling around work, family or travel commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Melanie help with?
She supports people dealing with stress, anxiety, depression, relationship difficulties, trauma and abuse, and coping with life changes. She also focuses on issues like abandonment, attachment, guilt, loneliness and post-traumatic stress.
What is her style of therapy like?
Her style is warm and person-focused with straightforward conversation. Sessions aim to build trust, name patterns and try practical ways to ease day-to-day difficulties.
How much clinical experience does she have?
Melanie has three years of professional work experience supporting the concerns listed in her profile.
What credentials and location are listed for Melanie?
Her credential is BACP and her practice is based in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
Which session formats does she offer online?
She offers video calls, phone sessions, live chat and text-based messaging as ways to meet online.
How are sessions priced and paid for?
Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin therapy with Melanie?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
BACP
Languages
English

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