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Online only

Marlene Jenas

BACP · United Kingdom

Person-centred counsellor helping you find clarity

Experience
11 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Marlene

Marlene Jenas is a counsellor with 11 years of experience working in the United Kingdom. She offers a calm, patient presence for people who feel overwhelmed by emotions they cannot fully name. Her approach centres on listening and helping people find clarity at their own pace.

Marlene uses a person-centred way of working, which means she focuses on understanding each person's experience without judgement. Sessions are 45 minutes long and are guided by what the client wants to talk about.

Background and approach

There is no pressure to have the right words from the start. Clients commonly come for support with stress, anxiety, depression and the emotional effects of major life changes. Marlene also supports people facing grief, relationship and intimacy-related issues, parenting concerns, addictions, eating and body image worries, and career questions.

She pays attention to how past family experiences and attachment issues shape current feelings. Her style is warm and steady. She offers space to talk through painful memories such as trauma or abuse, and to work on difficulties like anger, guilt, shame or feelings of emptiness.

Practical day-to-day coping and building self-esteem are part of the conversations when clients want them. For people unsure about counselling, Marlene aims to make the first sessions straightforward. She helps clients set small, manageable goals and checks in about what is working.

Sessions are offered in English and take place online by video, phone, live chat or text-based messaging.

What Marlene works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Marlene works

Client-Centred Therapy

Listed by Marlene among the ways they work.

Sessions & fees

Client-centred care through online therapy

Client-Centred Therapy places the person and their experience at the heart of the work. The counsellor listens without judgement and follows the client's pace. This approach is helpful for people facing uncertainty, low self-esteem, grief or the emotional fallout from past relationships.

Marlene focuses on being present and responsive rather than directing the conversation. That means she will work with each person to decide what feels most helpful, whether the emphasis is on talking through difficult memories, building coping skills, or managing day-to-day stress. Choosing the right way of working is a collaborative process and she will adjust the approach as needs and goals change.

Online sessions are offered by video call, phone, live chat or text-based messaging to give practical flexibility. Video calls let people keep visual contact and read facial cues. Phone sessions can work well when bandwidth is limited or for a shorter check-in. Live chat and text-based messaging suit those who prefer typing or need more discreet, brief exchanges. These options make it easier to fit counselling into busy lives and different routines.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Marlene support?
Marlene helps people with stress, anxiety, depression and coping with life changes. She also works with issues such as grief, relationship and intimacy-related concerns, addictions, eating and parenting matters.
How would you describe her therapy style?
She follows a person-centred approach that emphasises listening and empathy. Sessions focus on the client’s experience and move at a pace that feels comfortable.
What is her professional background?
She has 11 years of experience supporting people through emotional and practical struggles. That experience includes work with trauma, abuse, bipolar and compassion fatigue among other areas.
Where is Marlene based and what credential does she hold?
She practises in the United Kingdom and holds BACP accreditation. This credential is shown as BACP in her profile.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging. The range of formats lets people choose what fits their routine and comfort.
How are fees and payment handled?
Costs vary with location and therapist arrangements. Sessions are billed through a subscription model that can be cancelled at any time.
How do I begin working with Marlene?
To start, select the Start Therapy button and complete a short matching questionnaire. After that you can schedule sessions according to her availability.

Areas of focus

What this therapist works with

Most often

Therapeutic approaches

Experience
11 years
Registered with
BACP
Languages
English

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