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Online only

Lucy Palmer

BACP · United Kingdom

A warm, person-centred counsellor

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Lucy

Lucy Palmer is a counsellor based in the United Kingdom with three years of experience and a BACP registration. She welcomes people who are feeling overwhelmed by anxiety, stress, depression, grief, identity questions, or struggles with self-esteem and addiction. Lucy works in a person-centred way and aims to create a warm, non-judgemental space for conversation.

Her background includes a Higher National Diploma in Counselling and roles as a listening service volunteer and online peer supporter.

Background and approach

These experiences shaped her practical approach to listening and responding to people in distress. She draws on a range of ideas from different counselling styles but keeps sessions focused on what the person in front of her needs. Lucy often helps people who are dealing with career pressures, relationship strain, parenting stresses, or difficult life changes.

She also offers support around eating and sleeping issues, ADHD, compassion fatigue, chronic illness, and bereavement. Conversations aim to help people notice their own strengths and find ways to cope day to day. Sessions are collaborative and paced to each person.

Lucy centres the therapeutic relationship and uses simple, clear language rather than clinical terms. She seeks to help people make changes that last beyond the sessions. Therapy is available through video calls, phone sessions, live chat, or text-based messaging.

New clients begin by completing a short matching questionnaire and then schedule sessions to suit their needs.

What Lucy works with

Primary focus
Also works with

How Lucy works

Client-Centred Therapy

Listed by Lucy among the ways they work.

Sessions & fees

Client-centred care and online counselling options

Client-Centred Therapy focuses on listening without judgement and helping people find their own solutions. The counsellor offers empathy and acceptance so clients can talk through difficult feelings like anxiety, depression, grief or identity questions and build confidence to make changes.

Lucy also draws on elements from other counselling ideas to tailor sessions to each person. That means approaches can be adjusted to suit issues such as relationship strain, parenting stress, addiction or challenges linked to chronic illness. Deciding which style to use is a collaborative process and will be based on the client’s needs, goals and preferences.

Online sessions are available as video calls, phone sessions, live chat or text-based messaging. Video calls are useful for face-to-face conversation when visual cues help, phone sessions suit people who prefer not to be on camera or have lower bandwidth, live chat can work for shorter check-ins, and messaging is helpful for ongoing, flexible contact. These formats make it easier to fit therapy into a busy life and to connect from different locations, while the counsellor and client agree together on what works best.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Lucy commonly help with?
She works with stress, anxiety, depression, grief and issues around identity and self-esteem. Additional areas include addictions, relationship and family difficulties, eating and sleeping problems, and coping with life changes.
What is her therapeutic style like?
She uses a client-centred approach that focuses on listening and building a trusting relationship. Sessions are collaborative and aimed at helping people notice strengths and practical ways to cope.
What experience does she bring?
She has three years of counselling experience and has worked as a listening service volunteer and online peer supporter. Her background includes a Higher National Diploma in Counselling.
What are her credentials and where is she based?
She is registered with the BACP and practises in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English. International clients are not currently accepted.
How are sessions delivered?
Therapy is offered via video calls, phone sessions, live chat, or text-based messaging to suit different needs and preferences.
How much do sessions cost?
Costs vary with location and therapist availability and are arranged through a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Therapeutic approaches

Experience
3 years
Registered with
BACP
Languages
English

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