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Online only

Lisa McAndrew

NCPS ยท United Kingdom

Compassionate practical therapy for daily challenges

Experience
7 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Lisa

Lisa McAndrew offers support for common but heavy problems such as stress, anxiety, depression and grief. She also helps people facing addictions, relationship or intimacy difficulties, eating and sleeping struggles, anger and bipolar-related concerns. Lisa aims to make reaching out feel a practical step rather than a leap.

Her approach is calm and down-to-earth, and she speaks English in sessions. Lisa works in a way that puts the person at the centre.

Background and approach

She encourages open conversation and aims to reduce judgment. This helps people feel heard and begin to sort through difficult thoughts and feelings. Her practice draws on client-centred methods, where the client leads the pace, and on cognitive behavioural ideas to spot and change unhelpful thoughts.

She also uses solution-focused techniques to set small goals and hypnotherapy when appropriate to address habits and clarity of mind. With seven years of experience and an NCPS credential, Lisa brings steady practical support rather than jargon.

She has supported people dealing with attachment and adoption issues, codependency, dissociation, drug and alcohol problems, obsessive or phobic patterns, self-harm, and women's issues among other concerns. Sessions are available to people in the United Kingdom and internationally. Lisa offers video calls, phone sessions, live chat and text-based messaging so people can choose the format that fits their life.

To begin, users complete a short matching questionnaire and then schedule a session.

What Lisa works with

Primary focus
Also works with

How Lisa works

Client-Centred Therapy

Listed by Lisa among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Lisa among the ways they work.

Hypnotherapy

Listed by Lisa among the ways they work.

Solution-Focused Therapy

Listed by Lisa among the ways they work.

Sessions & fees

How these approaches work online

Client-Centred Therapy focuses on listening and following the client's lead. The counsellor offers empathy and reflection so people can talk through what matters to them and make sense of their feelings.

Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions. It helps people spot unhelpful thinking patterns and try small experiments to change how they feel and behave, which can help with anxiety, depression and obsessive patterns.

Finding the right approach is part of the work together. A therapist will talk with the person about goals, preferences and how they respond to different methods. They will then try an approach and adapt it over time, checking in about what is helping.

Online sessions offer practical flexibility. Video calls recreate face-to-face conversation and body language, phone sessions work well when bandwidth is limited, and messaging or live chat can suit short check-ins or people who prefer typing. These options make it easier to fit therapy around work, family and travel commitments and to keep to a steady schedule.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does this counsellor help with?
She supports people with stress, anxiety, grief, depression and coping with life changes. Additional areas include addictions, relationship and family concerns, trauma and abuse, eating and sleeping problems, and bipolar-related issues.
How would you describe her therapeutic style?
Her style is client-centred and down-to-earth, encouraging open conversation and reducing judgement. She works collaboratively to set practical steps and short-term goals.
What is her professional background?
She has seven years of experience working with a range of emotional and behavioural concerns. Her work includes supporting people with attachment, adoption, codependency and substance issues.
Where is she based and what credential does she hold?
She practises from the United Kingdom and holds the NCPS credential as listed in her profile.
Can I work with her if I live outside the UK?
Yes. Sessions are offered to international clients in English.
Which session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are fees handled for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
What do I need to do to start working with her?
Begin by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Also listed

Experience
7 years
Registered with
NCPS
Languages
English

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