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Online only

Kelly Mayes

BACP · United Kingdom

Change-focused counsellor for stressful times

Experience
9 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Kelly

Kelly Mayes is a counsellor based in the United Kingdom with nine years of experience. She focuses on helping people who are struggling with stress, anxiety, trauma and abuse, depression, relationship strain, grief and sleep problems. Kelly also supports career concerns, coping with life changes and issues commonly faced by young adults.

Kelly aims to create an open, non-judgemental space where people can talk about what feels hard. She believes taking the first step is an act of courage and offers steady support as clients work toward change.

Background and approach

Conversations are paced to suit each person, with practical steps and emotional reflection woven together. Her background includes a BACP accreditation which signals adherence to professional standards in counselling practice. Over nine years she has worked in settings that addressed trauma, post-traumatic stress and self-harm, giving her a breadth of experience with complex emotional difficulties.

Sessions typically focus on immediate concerns and on building coping skills for day-to-day life. Kelly listens for the patterns that keep problems repeating and helps clients try different ways of responding. She encourages small, manageable steps that add up to meaningful change.

People who prefer clear, straightforward therapy find her approach accessible. She offers a calm presence and practical tools alongside space to explore feelings. The aim is to help people feel steadier and better able to handle life’s ups and downs.

What Kelly works with

Primary focus
Also works with

Sessions & fees

Therapeutic approaches and online support

This counsellor uses evidence-based therapeutic techniques that aim to reduce distress and build coping skills. One common method focuses on identifying unhelpful thoughts and testing them against real-life evidence to change anxious or low-mood patterns. This can help with stress, social anxiety and depressive thinking.

Another approach concentrates on processing trauma in a measured way, helping people face painful memories while learning techniques to manage strong emotions. This is useful for post-traumatic stress and issues arising from abuse or past harm.

Finding the right approach is a collaborative process. The counsellor will listen to your goals and preferences, then try methods that suit your situation. Together you will review what helps and adjust the plan as needed so therapy remains relevant and practical.

Online sessions are offered by video call, phone, live chat or text-based messaging to increase flexibility. Video calls are close to in-person sessions and let you use visual cues, phone sessions may be easier if bandwidth is limited, live chat works for shorter check-ins, and messaging lets you reflect in writing between scheduled sessions. These options make it simpler to fit counselling around work, study or family life and to maintain continuity even when plans change.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems can Kelly help with?
She works with stress, anxiety, trauma and abuse, depression, relationship difficulties, grief, sleep problems and career or life-change concerns. Additional focus areas include post-traumatic stress, self-harm, social anxiety and young adult issues.
What is Kelly’s style of counselling?
Kelly creates an open, non-judgemental space and combines practical coping strategies with time to talk through emotions. Sessions are paced to match each person’s needs and goals.
How much experience does she have?
Kelly has nine years of professional experience working in counselling and related settings supporting people with a range of emotional difficulties.
What credential does Kelly hold and where is she based?
She is registered with the BACP and practices in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
How can sessions be delivered online?
Sessions can be conducted by video call, phone, live chat or text-based messaging to suit different needs and preferences.
What does therapy cost?
Cost varies by location and therapist availability and sessions are provided through a subscription model that can be cancelled at any time.
How do I get started with Kelly?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Also listed

Experience
9 years
Registered with
BACP
Languages
English

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