Justine Whitehill

How therapeutic approaches translate to online care

Justine works from a person-centred base which prioritises listening, warmth and the client’s agenda. In practice this means sessions focus on what matters to the client and unfold at their pace, whether by video, phone or text. This approach is often useful for issues like anxiety, low mood and relationship concerns because it creates space to make sense of feelings.

She also uses creative methods to help people express difficult emotions in different ways. Creative techniques can include drawing metaphors, writing exercises or guided imagery adapted to an online setting, and they often help when words alone feel limiting or when processing grief and trauma.

Finding the right approach is collaborative. The therapist will discuss options and try methods that suit the client’s goals and comfort level. Over time they review what helps and adjust the plan together so therapy stays practical and relevant.

Online therapy offers practical benefits such as flexible scheduling and easier access for people with mobility or time constraints. Video calls allow face-to-face conversation and visual cues, phone sessions work well when bandwidth is limited, live chat can support shorter check-ins, and text messaging suits people who prefer writing between sessions. These formats make it easier to fit therapy into busy lives while keeping the focus on progress and wellbeing.