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Online only

Jacqueline Isles

BACP ยท United Kingdom

Experienced BACP counsellor for relationship and life challenges

Experience
18 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Jacqueline

Jacqueline Isles is a BACP counsellor practising in the United Kingdom with 18 years of experience. She focuses on common pressures such as anxiety, stress and depression, and supports people facing relationship and family tensions. Jacqueline also helps with grief, trauma, anger, self-esteem and life changes.

Jacqueline follows a person-led style in sessions. She listens first and helps people name what matters to them. Conversations centre on the client's concerns and goals rather than a fixed agenda.

Background and approach

She aims to create a calm space where people can talk through painful memories or current worries. Her background includes a Master of Arts in counselling and professional registration with the British Association for Counselling and Psychotherapy, described as BACP. Over nearly two decades she has worked across a range of emotional and relational issues.

That experience informs a flexible, steady approach rather than a one-size-fits-all method. In practice Jacqueline blends client-centred listening with psychodynamic ideas about how past experiences shape present feelings. Sessions can help people understand patterns in their relationships and develop ways to cope.

The emphasis is on practical progress at a pace that feels manageable. People often come to Jacqueline for help with parenting strain, compassion fatigue, bipolar challenges, ADHD-related concerns and LGBT issues. She also supports those dealing with trauma and abuse who want to process painful events and reduce their impact on daily life.

What Jacqueline works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Jacqueline works

Client-Centred Therapy

Listed by Jacqueline among the ways they work.

Psychodynamic Therapy

Listed by Jacqueline among the ways they work.

Sessions & fees

Approaches in online counselling and what they do

Client-Centred Therapy places the person's experience at the heart of the work. The therapist listens closely and follows the client's lead, helping them make sense of what they feel and decide on next steps. This approach is useful for anxiety, low mood, relationship worries and building self-esteem.

Psychodynamic Therapy looks at how past experiences influence present feelings and patterns. It helps people see recurring themes in relationships and behaviour so they can try different responses. This can be helpful for trauma, grief and difficulties that repeat across situations.

Finding the best approach is a shared task. Jacqueline works collaboratively to agree which ideas and techniques fit a person's goals, adjusting as progress is made. The first sessions are used to understand needs and choose a way of working together that feels right.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video is a good option when visual contact helps the conversation. Phone sessions suit people who want a shorter check-in or have limited bandwidth. Live chat and text messaging work for regular, brief contact or for those who find typing easier than speaking. These formats make it easier to fit therapy around work, family and daily life.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of concerns can Jacqueline help with?
She works with stress, anxiety, depression and relationship difficulties, as well as parenting and family tensions. Other areas include grief, trauma and abuse, anger, self-esteem, bipolar, ADHD and compassion fatigue.
What is her therapeutic style like?
Jacqueline adopts a person-led, non-directive approach that centres on the client's priorities. She listens first and helps people explore what they want to change or understand.
How much experience does she have?
She has 18 years of experience working in counselling and related roles. That background informs a steady, flexible way of working with a range of concerns.
What credentials and where is she based?
Jacqueline holds a Master of Arts in counselling and is registered with the British Association for Counselling and Psychotherapy, shown as BACP. She practises in the United Kingdom.
Which languages are sessions available in?
Sessions are offered in English. She also accepts international clients.
What session formats are offered?
Jacqueline works through video calls, phone sessions, live chat and text-based messaging. These options allow for different ways to check in depending on needs and circumstances.
How does payment and cost work?
Cost varies with location and therapist availability and is managed via a subscription that can be cancelled at any time. Specific session pricing is provided through the platform at sign-up.
How do I begin if I want to work together?
Begin by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
18 years
Registered with
BACP
Languages
English

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