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Online only

Jacqueline Coleman

BACP · United Kingdom

Calm support for stress and confidence

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Jacqueline

Jacqueline Coleman helps people facing stress, anxiety, low self-esteem and depression. She speaks plainly and offers a calm space to talk about relationship worries and life changes. Jacqueline presents as warm and respectful, and she aims to make the first steps feel manageable for someone feeling stuck or overwhelmed.

She has four years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. Jacqueline tailors conversations and plans to each person’s situation instead of using a one-size-fits-all approach.

Background and approach

Her focus includes coping with life changes, building confidence, and addressing social anxiety or phobias. Jacqueline works with themes like forgiveness, guilt and shame, loneliness, and learning to practise self-love. Sessions often involve talking through patterns, noticing how thoughts and feelings affect behaviour, and trying small changes between meetings.

The aim is to build practical ways to manage stress and improve day-to-day functioning. She describes her role as supportive and empowering rather than directive. People can expect a sensitive and non-judgemental approach, with clear steps and goals set together.

Jacqueline encourages clients to set the pace and bring what feels most important to their sessions. To begin, users follow the Start Therapy path on the site and complete a short matching questionnaire. After that, they can schedule sessions that suit their timing and communication preferences.

What Jacqueline works with

Primary focus
Stress, AnxietyRelationship issuesSelf esteem
Also works with

Sessions & fees

How therapeutic approaches work online

Jacqueline uses evidence-based techniques that focus on practical change and emotional understanding. One common approach helps people notice and adjust unhelpful thought patterns, which can reduce anxiety and low mood by changing how situations are thought about and reacted to. Another approach emphasises building small behaviour changes and coping skills to manage stress and improve everyday functioning, useful for low motivation and life transitions.

Choosing the right way to work is a collaborative process. Jacqueline will discuss different approaches and help clients pick methods that match their goals and preferences. She adapts the plan over time based on what is helpful and what the person wants to focus on.

Online sessions make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation from another location, phone sessions are useful when bandwidth is limited, live chat suits quick check-ins and text messaging supports ongoing reflection between meetings. These options offer flexibility for different days and needs while keeping the focus on practical progress and emotional support.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Jacqueline commonly help with?
She works with stress, anxiety, depression, relationship concerns and low self-esteem, and also focuses on forgiveness, guilt and shame, loneliness, self-love, social anxiety and phobia.
What is her therapeutic style like?
Her style is compassionate and practical, with tailored conversations and collaboratively set goals. Sessions focus on talking through patterns and trying manageable changes between meetings.
How much experience does she have?
She has four years of professional work experience supporting people with a range of emotional and relationship concerns.
Where is she based and what credential does she hold?
Jacqueline is based in the United Kingdom and holds registration with the British Association for Counselling and Psychotherapy, BACP.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How does the subscription and cost work?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What are the steps to start working with her?
Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
4 years
Registered with
BACP
Languages
English

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