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Online only

Jackie Chester

BACP · United Kingdom

Client-centred counsellor for practical support

Experience
17 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Jackie

Jackie Chester uses a client-centred approach to help people make sense of difficult feelings. She works in a calm, straightforward way and focuses on what each person brings to the room. Jackie speaks plainly and aims to make first steps feel easier to take.

Jackie has 17 years of professional experience in the United Kingdom. She holds BACP accreditation, which is noted as a professional credential. Her practice focuses on stress, anxiety, depression and mood disorders, as well as addictions and coping with life changes.

Background and approach

She also supports people dealing with trauma and abuse, low self-esteem, grief and relationship concerns. Jackie pays attention to issues around intimacy, body image and eating. Other areas of focus include anger, impulsivity, obsessive-compulsive tendencies and phobias.

Jackie works with people facing co-morbidity, personality-related difficulties, dependent personality patterns and codependency. She also has experience with domestic violence, hoarding and guilt or shame that can follow difficult life events. Her background includes work related to veterans and armed forces issues.

In sessions Jackie listens without judgement and follows each person at their own pace. She aims to help people name what is hard, try small changes and build on what works. Practical conversations about coping, choices and steps forward are a regular part of her work.

What Jackie works with

Primary focus
Also works with

How Jackie works

Client-Centred Therapy

Listed by Jackie among the ways they work.

Sessions & fees

Client-Centred approaches and online sessions

Client-Centred Therapy focuses on understanding each person’s experience through listening and reflecting what they say. It helps people feel heard and build confidence to name difficult feelings, which can be useful for anxiety, depression, trauma and issues with self-esteem.

Finding the right approach is part of the work. Jackie will talk with each person about their needs, goals and preferences and together they decide what to try. This collaborative way helps adapt sessions as things change over time.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video lets people talk face to face when that is helpful. Phone sessions can be simpler when bandwidth is limited or a shorter check-in is needed. Chat and messaging suit people who prefer writing, want more frequent brief contact, or need time to put feelings into words. These options make therapy flexible and easier to fit around work, family or busy schedules.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does Jackie commonly help with?
She works with stress, anxiety, depression and a wide range of mood disorders. Jackie also supports people with addictions, trauma and relationship or intimacy-related issues.
What is Jackie’s therapeutic style like?
She uses a Client-Centred Therapy approach that prioritises listening and following the client’s pace. The style is direct and practical, focusing on understanding feelings and trying small changes.
How long has Jackie been practising?
She has 17 years of professional experience working in the United Kingdom.
What professional credential does she hold and where is she based?
Jackie holds BACP accreditation and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English and Jackie accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs.
How is cost handled for sessions?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with Jackie?
Use the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist’s availability.

Areas of focus

What this therapist works with

Therapeutic approaches

Experience
17 years
Registered with
BACP
Languages
English

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