Helen Pool
A practical, compassionate counsellor for life changes
About Helen
Helen Pool welcomes people who feel stuck, drained, or unsure how to move forward. She writes plainly about the everyday struggles - anxiety, relationships that keep repeating, low self-worth, and the heavy pull of past hurt. Helen aims to make space for honest conversation and steady change from the first contact.
She is Helen Pool and holds BACP, which is shown as BACP on her profile. Her own experience with people-pleasing and fear of abandonment shapes how she listens.
Background and approach
That background helps her recognise patterns that cause pain. She uses that perspective to support others who want to understand why they repeat the same behaviours. Helen has practised for eight years with clients around the world.
Her work focuses on stress, anxiety, relationships, family issues, self-esteem, addiction, trauma and grief among other concerns. She adapts methods to each person rather than following a single formula. In sessions she looks for the experiences that lie behind difficult feelings.
The aim is clear: find the pattern, name it, and try different ways of responding. Helen keeps a warm and direct style and will offer gentle challenges to help clients build new choices. Before counselling she worked as an engineer and project manager, so she understands the pressures of work and career stress.
Helen offers video calls, phone sessions, live chat and messaging for people who prefer online formats.
What Helen works with
How Helen works
Listed by Helen among the ways they work.
Listed by Helen among the ways they work.
Listed by Helen among the ways they work.
Listed by Helen among the ways they work.
Listed by Helen among the ways they work.
Listed by Helen among the ways they work.
Sessions & fees
How Helen's approaches work online
Attachment-Based Therapy looks at how early relationships shape current patterns. It helps people notice attachment styles like avoidance or anxiety and learn different ways of relating that feel safer and more satisfying.Client-Centred Therapy focuses on the person in front of the counsellor. The therapist listens without judgement, follows the client's pace, and helps them find their own answers to difficult questions.
Cognitive Behavioural Therapy, or CBT, targets the thoughts and behaviours that keep problems going. It is practical and skills-based, useful for anxiety, stress and unhelpful coping habits.
Finding the right approach is part of the work. The therapist will talk with the client about their goals, preferences and what feels helpful. Together they choose or combine methods so the sessions match the person's needs.
Online therapy gives practical flexibility. Video calls allow face-to-face conversation when a fuller exchange is wanted. Phone sessions need less bandwidth and can fit into a busy day. Live chat or messaging suits shorter check-ins, writing things out, or when people prefer not to use audio. These options make it easier to keep therapy consistent around work and family life.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
What kinds of concerns does Helen help with?
What is her therapeutic style like?
How many years has she been practising?
What credentials and location are listed?
Which languages are available for sessions?
What session formats are offered?
How are sessions paid for and what do they cost?
How do I begin working with her?
Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Avoidant personality
- Blended family issues
- Career difficulties
- Coaching
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with life changes
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Obsessions, compulsions, and OCD
- Parenting issues
- Post-traumatic stress
- Self esteem
- Self-love
- Sex addiction
- Sexual dysfunction
- Sexuality
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 8 years
- Registered with
- BACP
- Languages
- English
