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Online only

Hayley Cook

BACP · United Kingdom

Gentle, practical counselling for life transitions

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Hayley

Hayley Cook helps people who feel stuck, overwhelmed or worn out. She creates a calm, respectful space to talk through worries about anxiety, depression, grief, relationships and self‑esteem. Hayley’s approach is gentle and patient, and she aims to make the first steps feel manageable for someone who is nervous about therapy.

Hayley holds a Diploma in Therapeutic Counselling and is registered with the British Association for Counselling and Psychotherapy (BACP).

Background and approach

She has four years of practice experience and draws on several approaches to tailor sessions to each person’s needs. That can mean looking at how past experiences affect current feelings, working on practical steps to change unhelpful thoughts, or focusing on small goals to build momentum. Sessions are conversational and paced to the person sitting across from her.

Hayley listens without judgement and helps people name patterns, understand triggers and try out different ways of coping. She avoids quick fixes and instead supports people to build self‑compassion and clearer choices over time. Her areas of focus include stress, trauma and abuse, addictions, intimacy issues, parenting strain and compassion fatigue.

Additional interests include attachment and abandonment concerns, body image, codependency, impulsivity and isolation. Hayley adapts methods to suit each concern rather than using a single formula. Work begins with a short conversation about what brought someone to therapy and what they hope to change.

From there Hayley and the person agree practical steps, session formats and goals to move forward together.

What Hayley works with

Primary focus
Stress, AnxietyRelationship issuesGrief
Also works with

How Hayley works

Client-Centred Therapy

Listed by Hayley among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Hayley among the ways they work.

Psychodynamic Therapy

Listed by Hayley among the ways they work.

Solution-Focused Therapy

Listed by Hayley among the ways they work.

Sessions & fees

How Hayley brings psychotherapy and practical tools online

Hayley commonly uses psychodynamic ideas and cognitive behavioural therapy in online work. Psychodynamic therapy looks at how past experiences shape current feelings and relationships, helping to identify long‑standing patterns and emotional reactions. Cognitive behavioural therapy focuses on spotting unhelpful thoughts and testing small, practical changes to reduce anxiety or low mood.

Deciding which approach to use is a collaborative process. Hayley will talk through the presenting problem, goals and preferences and then suggest a blend of methods to try. The plan can change as progress is made and as different needs become clearer.

Online sessions are offered by video call, phone, live chat or text messaging, which gives flexibility for different days and routines. Video calls allow face‑to‑face conversation when that helps, phone sessions use less bandwidth and can be easier during a busy day, and messaging or live chat can suit short check‑ins or people who prefer writing. These options make it simpler to fit therapy into work, family life or other commitments while still getting regular support.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What issues can Hayley help with?
Hayley supports people with stress, anxiety, depression, grief, relationship and intimacy concerns, self‑esteem issues, addictions and trauma. She also works with parenting strain, career changes and compassion fatigue.
How does she approach therapy?
Her practice combines psychodynamic ideas with client‑centred listening and practical techniques from cognitive behavioural therapy and solution‑focused work. Sessions focus on understanding patterns and trying small, useful changes.
What experience does she have?
Hayley has four years of counselling experience and uses that time to blend reflective and practical approaches to suit different concerns.
Where is Hayley based and what credential does she hold?
She is based in the United Kingdom and holds a Diploma in Therapeutic Counselling. She is registered with the British Association for Counselling and Psychotherapy (BACP).
Which languages are offered for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
At present Hayley does not accept international clients and works with people in the United Kingdom.
What session formats are available?
She offers video calls, phone sessions, live chat and text‑based messaging to suit different preferences and schedules.
How do fees and the subscription work?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

Areas of focus

What this therapist works with

Most often

Experience
4 years
Registered with
BACP
Languages
English

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